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Hilton Playa del Carmen, an All-Inclusive Adult Only Resort

Hilton Playa del Carmen, an All-Inclusive Adult Only Resort

Playa del Carmen QROO
Check in 3:00 PM
Check out 12:00 PM
With a stay at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and within a 5-minute walk of Mamitas Beach. This luxury property is 0.1 mi (0.2 km) from Playa del Carmen Main Beach and 1.4 mi (2.2 km) from Playa del Carmen Maritime Terminal.

Make yourself at home in one of the 524 air-conditioned rooms featuring indoor private spa tubs and LED televisions. Your pillowtop bed comes with premium bedding, and all rooms are furnished with double sofa beds. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment.

Property Details

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, an outdoor tennis court, and a sauna. Additional features at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.

  • Grey water recycling system
  • Eco-friendly cleaning products used
  • Outdoor furniture
  • Outdoor entertainment area
  • Coworking spaces
  • Swimming nearby
  • Free WiFi
  • Bicycle parking available
  • Number of bars/lounges - 5
  • Number of poolside bars - 3
  • Number of spa tubs - 1
  • Number of outdoor pools - 3
  • Braille or raised signage
  • Number of swim-up bars - 1
  • Wheelchair accessible parking
  • Bicycle rentals nearby
  • Internet access
  • Tours/ticket assistance
  • Comprehensive food waste policy
  • Energy-saving switches
  • Eco-friendly toiletries
  • At least 80% of all lighting comes from LEDs
  • Eco-friendly cleaning products provided
  • Recycling
  • LED light bulbs
  • Vegan menu options available
  • Wheelchair-accessible lounge
  • Vegetarian menu options available
  • Wheelchair-accessible on-site restaurant
  • Outdoor tennis courts - 1
  • Multilingual staff
  • Concerts/live shows
  • Secured bicycle storage
  • Evening entertainment
  • Wheelchair-accessible meeting spaces/business center
  • Number of coffee shops/cafes - 1
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Guest education on local ecosystems and culture
  • Games
  • Banquet hall
  • Ballroom
  • Wheelchair accessible
  • Wheelchair-accessible concierge desk
  • Locally-owned & organized tours & activities
  • Reception hall
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible spa
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Television in common areas
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Well-lit path to entrance
  • Garden
  • Stair-free path to entrance
  • Free newspapers in lobby
  • Wedding services
  • Beach towels
  • Boat tours nearby
  • Water-efficient toilets only
  • Water dispenser use by guests actively encouraged
  • Water-efficient showers only
  • Luggage storage
  • Porter/bellhop
  • Business center
  • 24-hour front desk
  • Designated smoking areas (fines apply)
  • Terrace
  • Hair salon
  • ATM/banking
  • Pilates classes on site
  • Concierge services
  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Shopping on site
  • Comprehensive recycling policy
  • Bulk dispenser for toiletries
  • Pool umbrellas
  • Number of meeting rooms - 1
  • Conference space size (meters) - 630
  • Swimming pool
  • Designated smoking areas
  • Internet access - wireless
  • Fitness classes on site
  • Parasailing nearby
  • Water dispenser
  • Turkish bath/Hammam
  • Ecotours nearby
  • Wheelchair accessible (may have limitations)
  • Spa treatment room(s)
  • Full-service spa
  • Yoga classes/instruction on site
  • Billiards or pool table
  • Lifeguard on site
  • Number of restaurants - 7
  • Spa services on site
  • Golfing nearby
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Sauna
  • Steam room
  • Free beach cabanas
  • Free self parking
  • Conference space
  • Pool cabanas (surcharge)
  • Free valet parking
  • Beach sun loungers
  • Computer station
  • Pool sun loungers
  • Wheelchair accessible path of travel
  • Conference space size (feet) - 6781
  • 24-hour business center

Check-in

Check-in is from 3:00 PM until 11:30 PM. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Onsite parties or group events are strictly prohibited
  • This property uses a grey water recycling system and eco-friendly cleaning products
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Other details

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Fusion cuisine at Pelicanos, one of the property's 7 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the swim-up bar or one of 5 bars/lounges, or 3 poolside bars.

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Playa del Carmen? This property has 6781 square feet (630 square meters) of space consisting of conference space and a meeting room. Free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Quinta Avenida - 0.2 km / 0.1 mi
Quinta Alegría Shopping Mall - 0.2 km / 0.1 mi
Mamitas Beach - 0.3 km / 0.2 mi
Pier Navega - 0.3 km / 0.2 mi
Playa del Carmen Main Beach - 0.4 km / 0.2 mi
Calle Corazón - 0.5 km / 0.3 mi
Calle 12 - 0.5 km / 0.3 mi
Mario Villanueva Stadium Madrid - 0.7 km / 0.4 mi
Nuestra Senora del Carmen Catholic Church - 0.7 km / 0.4 mi
3D Museum of Wonders - 0.8 km / 0.5 mi
Riviera Gran Casino - 0.9 km / 0.5 mi
Central Square - 0.9 km / 0.6 mi
Mercado Playa del Carmen - 1 km / 0.6 mi
Founders Park - 1.2 km / 0.7 mi
Playa del Carmen Maritime Terminal - 1.4 km / 0.8 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 34.5 km / 21.4 mi
Cancun Intl. Airport (CUN) - 56.1 km / 34.9 mi

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
  • Guests under 18 years old are not permitted at this adults-only property.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).


Hotel policies

General

  • Professional property host/manager
  • Gap period enforced between guest stays - 24 hours
  • Shield between guests and staff in main contact areas
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • LGBTQ friendly
  • Temperature checks are available to guests
  • Social distancing measures are in place
  • Staff temperature checks are conducted regularly
  • Guests are provided with free hand sanitizer
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless check-in is available
  • No cribs (infant beds) available
  • Minimum guest age is 18
  • Events/parties not allowed
  • Caters to adults only
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Contactless check-out is available
  • Property confirms they are implementing guest safety measures
  • Individually-wrapped food options are available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available through room service
  • Individually-wrapped food options are available for breakfast
  • Green Globe
  • Commonly-touched surfaces are cleaned with disinfectant

Pets

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets not allowed

Location

Av. Constituyentes No. 2, Playa del Carmen, QROO 77780, Mexico