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The Fives Downtown Hotel & Residences, Curio Collection by Hilton

The Fives Downtown Hotel & Residences, Curio Collection by Hilton

Playa del Carmen QROO
Check in 3:00 PM
Check out 12:00 PM
With a stay at The Fives Downtown Hotel & Residences, Curio Collection by Hilton in Playa del Carmen (Downtown Playa del Carmen), you'll be steps from Quinta Avenida and 7 minutes by foot from Central Square. This luxury hotel is 0.5 mi (0.8 km) from Quinta Alegría Shopping Mall and 0.8 mi (1.3 km) from Mamitas Beach.

Make yourself at home in one of the 133 individually decorated guestrooms, featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Property Details

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a sauna, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Parking (limited spaces)
  • Pool umbrellas
  • Number of meeting rooms - 1
  • Free WiFi
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Number of outdoor pools - 1
  • Number of swim-up bars - 1
  • Tours/ticket assistance
  • Rooftop terrace
  • Wheelchair-accessible lounge
  • Wheelchair-accessible on-site restaurant
  • Handrails in stairways
  • Multilingual staff
  • Wheelchairs available on site
  • Breakfast available (surcharge)
  • Wheelchair-accessible meeting spaces/business center
  • Number of coffee shops/cafes - 1
  • Laundry facilities
  • Elevator
  • Bicycle rentals on site
  • Wheelchair accessible (may have limitations)
  • Food and water bowls
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible spa
  • Pool hoist on site
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible public washroom
  • Free use of nearby fitness center
  • Wedding services
  • Full-service spa
  • 24-hour fitness facilities
  • Luggage storage
  • Grocery/convenience store
  • Business center
  • 24-hour front desk
  • Number of restaurants - 2
  • Spa services on site
  • Smoke-free property
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Sauna
  • Steam room
  • Self parking (surcharge)
  • Valet parking (surcharge)
  • Terrace
  • Pool sun loungers
  • Concierge services

Check-in

Check-in is from 3:00 PM until 11:00 PM. Guests must be at least 18 to check-in.

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher and a first aid kit

Other details

All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 6:00 AM to 11:30 AM for a fee.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Quinta Avenida - 0.1 km / 0.1 mi
Playa del Carmen Main Beach - 0.2 km / 0.1 mi
Founders Park - 0.2 km / 0.1 mi
Paseo del Carmen - 0.4 km / 0.2 mi
Mercado Playa del Carmen - 0.4 km / 0.2 mi
3D Museum of Wonders - 0.4 km / 0.3 mi
Plaza Paraiso - 0.4 km / 0.3 mi
Playa del Carmen Maritime Terminal - 0.4 km / 0.3 mi
Central Square - 0.5 km / 0.3 mi
Calle 12 - 0.6 km / 0.4 mi
Riviera Gran Casino - 0.6 km / 0.4 mi
Nuestra Senora del Carmen Catholic Church - 0.7 km / 0.4 mi
Calle Corazón - 0.7 km / 0.5 mi
Quinta Alegría Shopping Mall - 0.8 km / 0.5 mi
Xaman Ha Aviary - 0.9 km / 0.6 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 33.8 km / 21 mi
Cancun Intl. Airport (CUN) - 56.7 km / 35.2 mi

  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).


Hotel policies

General

  • Professional property host/manager
  • Contactless check-out is available
  • LGBTQ friendly
  • Property confirms they are implementing guest safety measures
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer
  • Property is cleaned with disinfectant
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • Food service has been amended for enhanced safety
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant

Pets

  • Pet max weight (per pet) in lb is 22
  • Pet max weight (per pet) in kg is 10
  • Only dogs are allowed
  • Service animals not allowed
  • Pets allowed

Resort fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.94 per accommodation, per night
We have included all charges provided to us by the property.


Other charges

  • Fee for cooked-to-order breakfast: approximately USD 22 for adults and USD 12 for children
  • Self parking fee: USD 15 per night
  • Valet parking fee: USD 15.00 per night
  • Pet fee: USD 50 per accommodation, per stay
  • Early check-in is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Avenida 10 Calle 2, Playa del Carmen, QROO 77710, Mexico