Na Balam Hotel
Stay in one of 21 guestrooms featuring flat-screen televisions. Satellite television is provided for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include safes and complimentary bottled water, and housekeeping is provided daily.
Property Details
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, wedding services, and tour/ticket assistance.
- Free long-term parking
- Banquet hall
- Fishing nearby
- Wheelchair accessible
- Beach umbrellas
- Airport transportation
- Pool umbrellas
- Sailing nearby
- Free WiFi
- Skydiving nearby
- Scuba diving nearby
- Number of bars/lounges - 1
- Number of beach bars - 1
- Number of outdoor pools - 1
- Garden
- Bicycle rentals nearby
- Tours/ticket assistance
- Wedding services
- Beach towels
- Boat tours nearby
- Ferry terminal shuttle (surcharge)
- Airport transportation (surcharge)
- Wheelchair accessible – no
- Parasailing nearby
- Multilingual staff
- Front desk (limited hours)
- Scooter/moped rentals nearby
- Number of restaurants - 1
- Ecotours nearby
- Smoke-free property
- Safe-deposit box at front desk
- Snorkeling nearby
- Free self parking
- Kayaking nearby
- Terrace
- Beach sun loungers
Check-in
This property offers transfers from the ferry terminal and airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7 AM - 11 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
Other details
At Na Balam Hotel, enjoy a satisfying meal at the restaurant. Unwind at the end of the day with a drink at the bar/lounge or the beach bar.
Featured amenities include multilingual staff and a safe deposit box at the front desk. For a surcharge, guests may use a roundtrip airport shuttle (available on request) and a ferry terminal shuttle.
Distances are displayed to the nearest 0.1 mile and kilometer.
North Beach - 0.1 km / 0.1 mi
Aztlán Galería - 0.2 km / 0.1 mi
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 0.2 km / 0.1 mi
Isla Mujeres Cemetery - 0.5 km / 0.3 mi
Miguel Hidalgo - 0.6 km / 0.3 mi
Parador Fotográfico - 0.7 km / 0.4 mi
Cocal Beach - 0.8 km / 0.5 mi
Isla Mujeres Ferry Terminal - 1 km / 0.6 mi
Garrafon Natural Reef Park - 2 km / 1.3 mi
Crayola House - 4 km / 2.5 mi
Mundaca House - 5.7 km / 3.5 mi
Shark Beach - 6.6 km / 4.1 mi
Capitán Dulché Museum - 6.8 km / 4.2 mi
Parque de los Suenos - 7.1 km / 4.4 mi
Joysxee Floating Bottle Island - 7.4 km / 4.6 mi
The nearest major airport is Cancun Intl. Airport (CUN) - 35.1 km / 21.8 mi
- Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Contactless check-in and contactless check-out are available.
Hotel policies
General
- Professional property host/manager
- Gap period enforced between guest stays - 24 hours
- Contactless check-out is available
- Shield between guests and staff in main contact areas
- Property follows sanitization practices of Safe Travels (WTTC - Global)
- Property confirms they are implementing guest safety measures
- Temperature checks are available to guests
- Social distancing measures are in place
- Staff temperature checks are conducted regularly
- Property confirms they are implementing enhanced cleaning measures
- Guests are provided with free hand sanitizer
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Masks are available to guests
- Contactless check-in is available
- Protective clothing is available to guests
- Essential workers only - NO
- Gloves are available to guests
- No rollaway/extra beds available
- Commonly-touched surfaces are cleaned with disinfectant
- No elevators
Pets
- Service animals not allowed
- Pets not allowed
Resort fees
You'll be asked to pay the following charges at the property:
- Breakage deposit: USD 50 per stay
Other charges
- Airport shuttle fee: USD 120 per vehicle (roundtrip)
- Airport shuttle fee per child: USD 0 (roundtrip), (up to 11 years old)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)