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Mercure Hangzhou West Lake

Mercure Hangzhou West Lake

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Check in 12:00 PM
Check out 12:00 PM
This hotel has renovations that may affect your stay read more
With a stay at Mercure Hangzhou West Lake, you'll be centrally located in Hangzhou, within a 10-minute drive of West Lake and Si Cheng Church. This hotel is 0.8 mi (1.2 km) from Wushan Night Market and 1.2 mi (1.9 km) from No.2 Park.

Stay in one of 292 guestrooms featuring LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include phones, as well as safes and desks.

Property Details

Enjoy recreation amenities such as a fitness center or take in the view from a terrace.

  • Bar/lounge
  • Elevator
  • Fitness facilities
  • Restaurant
  • Concierge services
  • Coffee/tea in common areas
  • Breakfast available (surcharge)
  • Laundry facilities
  • Safe-deposit box at front desk
  • 24-hour front desk
  • Business center
  • Express check-out
  • Dry cleaning/laundry service
  • Meeting rooms
  • Smoke-free property
  • Tours/ticket assistance
  • Wheelchair accessible path of travel
  • Parking (limited spaces)
  • Self parking (surcharge)
  • Number of coffee shops/cafes - 2
  • Luggage storage
  • Terrace
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance


Check-in is from 12:00 PM until anytime. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book. Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy a meal at the restaurant or snacks in the hotel's 2 coffee shops/cafés. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.

Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Si Cheng Church - 1.1 km / 0.7 mi
Wushan Night Market - 1.1 km / 0.7 mi
Zhejiang University First Affiliated Hospital - 1.2 km / 0.7 mi
Hangzhou China Silk Town - 1.2 km / 0.8 mi
West Lake - 1.6 km / 1 mi
No.2 Park - 1.6 km / 1 mi
Zhejiang Science and Technology Museum - 2 km / 1.3 mi
Wulin Square - 2.1 km / 1.3 mi
Former Residence of Sha Menghai - 2.2 km / 1.4 mi
Qinghefang Old Street - 2.3 km / 1.4 mi
Westlake Yintai Commercial Center - 2.3 km / 1.5 mi
Hu Xueyan Former Residence - 2.4 km / 1.5 mi
Xihu Tiandi - 2.4 km / 1.5 mi
Museum of Traditional Chinese Medicine - 2.5 km / 1.6 mi
Beishan St - 2.5 km / 1.6 mi
The preferred airport for Mercure Hangzhou West Lake is Hangzhou (HGH-Xiaoshan Intl.) - 29.2 km / 18.1 mi

For the benefit of our customers, we have provided a rating based on our rating system.

  • Parking height restrictions apply.

Hotel policies

  • No rollaway/extra beds available
  • Parking height restrictions apply
  • COVID-19 - Essential Workers Only - YES
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property is officially certified under a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • Property is not currently implementing any enhanced health & safety measures
  • Property confirms they are implementing enhanced health & safety measures
  • Pets not allowed

Other charges

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between CNY 69 and CNY 69 per person (approximately)
  • Self parking fee: CNY 10 per day (in/out privileges)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


No 3 Zhonghe North Road, Hangzhou, 310006, China