Casa Serena
Make yourself at home in one of the 4 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and complimentary bottled water, and housekeeping is provided daily.
Property Details
Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.
- Distance from property (meters) - 500
- Uncovered parking
- Wheelchair accessible – no
- Health or beauty spa nearby
- Distance from property (ft) - 1640
- Free parking nearby
- Luggage storage
- Express check-in
- Litter box
- Handrails in stairways
- Handrails in hallways
- 24-hour front desk
- Free WiFi
- Well-lit path to entrance
- Upper floors accessible by stairs only
- Smoke-free property
- Safe-deposit box at front desk
- Stair-free path to entrance
- Laundry facilities
- Tours/ticket assistance
- Self parking (surcharge)
Check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts cash
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Other details
Featured amenities include express check-in, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Distances are displayed to the nearest 0.1 mile and kilometer.
Mall del Sol Shopping Center - 0.1 km / 0.1 mi
Consorcio Nobis - 0.7 km / 0.4 mi
Plaza del Sol - 0.8 km / 0.5 mi
Antonio Neumane Park - 1 km / 0.7 mi
Guayaquil Convention Center - 1.2 km / 0.7 mi
World Trade Center - 2 km / 1.3 mi
San Marino Mall - 2.7 km / 1.7 mi
Policentro - 3 km / 1.9 mi
Hospital Clinic Kennedy - 3.1 km / 1.9 mi
Guayaquil Parrot - 3.3 km / 2 mi
La Rotonda Shopping Center - 3.4 km / 2.1 mi
City Mall - 3.4 km / 2.1 mi
Roberto Gilbert Hospital - 4.1 km / 2.5 mi
Plaza del Monociclo - 4.3 km / 2.6 mi
Alban Borja Commercial Center - 4.3 km / 2.7 mi
The nearest major airport is Jose Joaquin de Olmedo Intl. Airport (GYE) - 2.4 km / 1.5 mi
- Up to 2 children 8 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Contactless check-in and contactless check-out are available.
Hotel policies
General
- Professional property host/manager
- Gap period enforced between guest stays - 24 hours
- Shield between guests and staff in main contact areas
- Temperature checks are available to guests
- Social distancing measures are in place
- Staff temperature checks are conducted regularly
- Guests are provided with free hand sanitizer
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Masks are available to guests
- Contactless check-in is available
- Protective clothing is available to guests
- No cribs (infant beds) available
- No rollaway/extra beds available
- Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
- No elevators
- Contactless check-out is available
- Property confirms they are implementing guest safety measures
- Individually-wrapped food options are available
- Property confirms they are implementing enhanced cleaning measures
- Individually-wrapped food options are available for dinner
- Individually-wrapped food options are available through room service
- Individually-wrapped food options are available for breakfast
- Individually-wrapped food options are available for lunch
- Cash deposit required
- Commonly-touched surfaces are cleaned with disinfectant
Pets
- Only dogs and cats are allowed
- Pets allowed (no fees)
- Service animals are allowed
- Service animals are exempt from fees/restrictions
- Pets allowed
Resort fees
You'll be asked to pay the following charges at the property:
- All citizens of Ecuador will be charged the national value-added tax (12%) upon checkout. Non-residents on a tourist visa will not be required to pay this tax. The tax exemption does not apply for stays over 90 days.
Other charges
- Uncovered self parking fee: USD 3.00 per night
- Housekeeping is available for an additional fee
- Bed sheets fee: USD 2 per bed, per week (or guests may bring their own)
- Laundry fee: USD 3
- Towels available for a fee (or guests may bring their own)
- Water fee: USD 0.50