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Siena Suite

Siena Suite

Playa del Carmen QROO
Check in 3:00 PM
Check out 11:00 AM
With a stay at Siena Suite, you'll be centrally located in Playa del Carmen, within a 10-minute walk of Mamitas Beach and Quinta Avenida. This hotel is 0.5 mi (0.8 km) from Playa del Carmen Main Beach and 1.9 mi (3.1 km) from Playa del Carmen Maritime Terminal.

Make yourself at home in one of the 5 air-conditioned rooms featuring kitchens with refrigerators and stovetops. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Conveniences include minibars and microwaves, and housekeeping is provided on request.

Property Details

Take in the views from a rooftop terrace and a garden and make use of amenities such as complimentary wireless internet access. This hotel also features concierge services and a picnic area.

  • Comprehensive food waste policy
  • Airport transportation (surcharge)
  • Proposal/romance packages available
  • Wheelchair accessible – no
  • Health or beauty spa nearby
  • Luggage storage
  • No single-use plastic straws
  • No single-use plastic stirrers
  • Front desk (limited hours)
  • Free WiFi
  • Designated smoking areas
  • Housekeeping on request
  • Spa services on site
  • Picnic area
  • Garden
  • Tours/ticket assistance
  • Terrace
  • Rooftop terrace
  • Concierge services

Check-in

Check-in is from 3:00 PM until 10:00 PM. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 9:00 AM - 9:00 PM. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive lockbox information. For more details, please contact the property using the information on the booking confirmation.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property is professionally cleaned
  • Safety features at this property include a fire extinguisher and a first aid kit

Other details

Take advantage of the hotel's room service (during limited hours).

The front desk is staffed during limited hours. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Distances are displayed to the nearest 0.1 mile and kilometer.
Mamitas Beach - 0.5 km / 0.3 mi
Quinta Avenida - 0.7 km / 0.4 mi
Playa Avenida Colosio - 0.8 km / 0.5 mi
Playa del Carmen Main Beach - 0.8 km / 0.5 mi
Mario Villanueva Stadium Madrid - 0.8 km / 0.5 mi
Quinta Alegría Shopping Mall - 1.1 km / 0.7 mi
Guadalupe Church - 1.3 km / 0.8 mi
Calle Corazón - 1.4 km / 0.9 mi
Calle 12 - 1.4 km / 0.9 mi
Pier Navega - 1.5 km / 0.9 mi
Playa 88 - 1.6 km / 1 mi
Nuestra Senora del Carmen Catholic Church - 1.6 km / 1 mi
3D Museum of Wonders - 1.7 km / 1.1 mi
Riviera Gran Casino - 1.8 km / 1.1 mi
Mercado Playa del Carmen - 1.9 km / 1.2 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 36.9 km / 23 mi
Cancun Intl. Airport (CUN) - 55.1 km / 34.3 mi
The preferred airport for Siena Suite is Cancun Intl. Airport (CUN).

  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • The property is professionally cleaned.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.


Hotel policies

General

  • Professional property host/manager
  • Gap period enforced between guest stays - 24 hours
  • Shield between guests and staff in main contact areas
  • Temperature checks are available to guests
  • Guest accommodation is sealed after cleaning
  • Social distancing measures are in place
  • Property uses a professional cleaning service
  • Staff temperature checks are conducted regularly
  • Guests are provided with free hand sanitizer
  • Property is cleaned with disinfectant
  • Cashless transactions are available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • Staff wears personal protective equipment
  • Food service has been amended for enhanced safety
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Masks are available to guests
  • Electrostatic spray is used for disinfection
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Essential workers only - NO
  • Masks are compulsory at the property
  • No cribs (infant beds) available
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • No elevators
  • Contactless check-out is available
  • Property confirms they are implementing guest safety measures
  • Property confirms they are implementing enhanced cleaning measures
  • Commonly-touched surfaces are cleaned with disinfectant

Pets

  • Pets cannot be left unattended
  • Service animals not allowed
  • Pets not allowed

Other charges

  • Airport shuttle fee: MXN 800 per vehicle (one-way, maximum occupancy 4)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Avenida CTM entre Av 20 y Av 25, Playa del Carmen, QROO 77710, Mexico