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The Arista Hotel

The Arista Hotel

Palembang South Sumatra
Check in 2:00 PM
Check out 12:00 PM
When you stay at The Arista Hotel in Palembang, you'll be in the business district, within a 10-minute walk of Jakabaring Stadium and Palembang Square Mall. This luxury hotel is 1.2 mi (1.9 km) from Palembang Indah Mall and 1.7 mi (2.7 km) from Masjid Agung Grand Mosque.

Make yourself at home in one of the 142 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Property Details

Relax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as an outdoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a ballroom.

  • Dry cleaning/laundry service
  • Ballroom
  • Number of meeting rooms - 1
  • Free WiFi
  • Number of bars/lounges - 1
  • Designated smoking areas
  • Number of outdoor pools - 1
  • Wheelchair accessible parking
  • Free newspapers in lobby
  • Tours/ticket assistance
  • Full-service spa
  • Airport transportation (surcharge)
  • Luggage storage
  • Porter/bellhop
  • Business center
  • 24-hour front desk
  • Number of restaurants - 3
  • Spa services on site
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Designated smoking areas (fines apply)
  • Sauna
  • Children's pool
  • Laundry facilities
  • Free self parking
  • Elevator
  • Conference space
  • Fitness facilities
  • Pool sun loungers
  • Wheelchair accessible path of travel
  • Concierge services

Check-in

Check-in is from 2:00 PM until midnight. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival. At check-in, guests must provide a negative Antigen COVID-19 test result. The negative COVID-19 test result requirement applies to all guests aged 6 and up, and the test must have been administered no more than 48 hours prior to check-in.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available

Other details

Enjoy Indonesian cuisine at 1000 Rasa Coffee Shop, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and a meeting room. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Jakabaring Stadium - 0.5 km / 0.3 mi
Palembang Square Mall - 0.5 km / 0.3 mi
Palembang Indah Mall - 1.5 km / 0.9 mi
Great Mosque of Palembang - 2.3 km / 1.4 mi
Masjid Agung Grand Mosque - 2.6 km / 1.6 mi
Ampera Bridge - 3.1 km / 1.9 mi
Museum Sumatera Selatan - 3.8 km / 2.4 mi
Museum Sultan Machmud Badaruddin II - 3.8 km / 2.4 mi
Dutch Fort - 3.8 km / 2.4 mi
Mesjid Agung - 3.8 km / 2.4 mi
Museum Balaputra Dewa - 4.4 km / 2.7 mi
Palembang Golf Club - 4.6 km / 2.9 mi
Palembang Trade Center Mall - 4.7 km / 2.9 mi
Jakabaring Sport City - 6.9 km / 4.3 mi
Cheng Ho Mosque - 7.7 km / 4.8 mi
The preferred airport for The Arista Hotel is Palembang (PLM-Sultan Mahmud Badaruddin II) - 12.1 km / 7.5 mi

  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • At check-in, guests must provide a negative Antigen COVID-19 test result.
  • The negative COVID-19 test result requirement applies to all guests aged 6 and up, and the test must have been administered no more than 48 hours prior to check-in.


Hotel policies

General

  • Property follows sanitization practices of COVID-19 Guidelines (WHO)
  • Professional property host/manager
  • Gap period enforced between guest stays - 24 hours
  • Shield between guests and staff in main contact areas
  • Negative COVID-19 test result must have been issued within a specific period before check-in: 48 hours
  • Temperature checks are available to guests
  • Minimum age for negative COVID-19 test result requirement: 6
  • Guest accommodation is sealed after cleaning
  • Social distancing measures are in place
  • Staff temperature checks are conducted regularly
  • Negative COVID-19 test result must be of specific type(s): Antigen
  • Guests are provided with free hand sanitizer
  • Property is cleaned with disinfectant
  • Cashless transactions are available
  • Staff wears personal protective equipment
  • Food service has been amended for enhanced safety
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Masks are available to guests
  • Electrostatic spray is used for disinfection
  • Protective clothing is available to guests
  • Property does not offer onsite COVID-19 testing
  • Masks are compulsory at the property
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Property confirms they are implementing guest safety measures
  • Contactless food service / room service is available
  • Individually-wrapped food options are available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Reservation might be required for some facilities onsite
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Guests must provide health documentation
  • Guests must provide a negative COVID-19 test result
  • Commonly-touched surfaces are cleaned with disinfectant

Pets

  • Service animals not allowed
  • Pets not allowed

Location

Jl. Kapt. A. Rivai, Palembang, South Sumatra 30129, Indonesia