Axel Hotel San Sebastián - Adults Only
Renovations
The following facilities are closed seasonally each year. They will be closed from January 1 to December 31:
- Bar/Lounge
- Dining venue(s)
- Swimming pool
- Full-service spa
Make yourself at home in one of the 100 guestrooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and coffee/tea makers.
Property Details
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a sauna, a 24-hour fitness center, and a seasonal outdoor pool.
- Wheelchair accessible (may have limitations)
- Luggage storage
- Parking (limited spaces)
- 24-hour front desk
- Breakfast available (surcharge)
- Free WiFi
- Number of bars/lounges - 1
- Turkish bath/Hammam
- Outdoor seasonal pool
- Spa services on site
- Smoke-free property
- Safe-deposit box at front desk
- Number of coffee shops/cafes - 1
- Snack bar/deli
- Sauna
- Laundry facilities
- Steam room
- Full-service spa
- Elevator
- Self parking (surcharge)
- Fitness facilities
- 24-hour fitness facilities
- Terrace
Check-in
Front desk staff will greet guests on arrival.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Other details
Satisfy your appetite at the hotel's coffee shop/cafe, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Self parking (subject to charges) is available onsite.
Distances are displayed to the nearest 0.1 mile and kilometer.
Academia de Baile Natalia y Fermin - 0.2 km / 0.1 mi
Centro de Danza - 0.4 km / 0.2 mi
Concha Promenade - 0.5 km / 0.3 mi
Concha Beach - 0.6 km / 0.3 mi
Edificio de Correos - 0.6 km / 0.4 mi
Cathedral of the Good Shepherd - 0.7 km / 0.4 mi
Bay of Biscay - 0.8 km / 0.5 mi
Maria Cristina Bridge - 0.8 km / 0.5 mi
Alderdi-Eder Park - 1.1 km / 0.7 mi
Cristina Enea Park - 1.2 km / 0.7 mi
San Sebastian City Hall - 1.2 km / 0.7 mi
Goikoa Palace - 1.2 km / 0.7 mi
Casino Kursaal - 1.3 km / 0.8 mi
Port of San Sebastian - 1.3 km / 0.8 mi
Tabakalera Donostia - 1.4 km / 0.8 mi
The nearest airports are:
San Sebastian (EAS) - 21.1 km / 13.1 mi
Biarritz (BIQ-Pays Basque) - 48.5 km / 30.1 mi
Bilbao Airport (BIO) - 99.6 km / 61.9 mi
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- The seasonal pool will be open from June to September.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Children 18 years old and younger are not permitted at this adults-only property.
- Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Hotel policies
General
- Gap period enforced between guest stays - 48 hours
- Shield between guests and staff in main contact areas
- LGBTQ friendly
- Temperature checks are available to guests
- Guest accommodation is sealed after cleaning
- Social distancing measures are in place
- Property follows sanitization practices of SGS (3rd party expert - Global)
- Staff temperature checks are conducted regularly
- Guests are provided with free hand sanitizer
- Property is cleaned with disinfectant
- Cashless transactions are available
- Property follows regional sanitization guidelines Safe Tourism Certified (Spain)
- Staff wears personal protective equipment
- Food service has been amended for enhanced safety
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Masks are available to guests
- Children not allowed
- Electrostatic spray is used for disinfection
- Contactless check-in is available
- Protective clothing is available to guests
- Essential workers only - NO
- Gloves are available to guests
- Masks are compulsory at the property
- Minimum guest age is 18
- Caters to adults only
- Contactless check-out is available
- Property confirms they are implementing guest safety measures
- Contactless food service / room service is available
- Individually-wrapped food options are available
- Property confirms they are implementing enhanced cleaning measures
- Individually-wrapped food options are available through room service
- Reservation might be required for some facilities onsite
- Individually-wrapped food options are available for breakfast
- Commonly-touched surfaces are cleaned with disinfectant
Pets
- Service animals are allowed
- Pets not allowed
Resort fees
You'll be asked to pay the following charges at the property:
- Deposit: EUR 150 per stay
Other charges
- Fee for buffet breakfast: approximately EUR 16 per person
- Self parking fee: EUR 25 per day