Name: Garden Palace Hotel Surabaya
Address: Jalan Yos Sudarso 11, Surabaya, 60271, ID
Telephone: +61 3 8827 0770
Price range: $$
Rating: 3.5

Surabaya East Java

Check in 2:00 PM

Check out 12:00 PM

A stay at Garden Palace Hotel Surabaya places you in the heart of Surabaya, within a 15-minute walk of Tunjungan Plaza and Balai Pemuda. This upscale hotel is 0.1 mi (0.2 km) from Surabaya Youth Center and 0.4 mi (0.6 km) from Sharp Bamboo Monument.

Make yourself at home in one of the 360 air-conditioned guestrooms. Your memory foam bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and bidets.

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Property Details

Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as a nightclub and a health club. This hotel also features complimentary wireless internet access, concierge services, and free babysitting.

Dry cleaning/laundry service
Gift shops or newsstand
Babysitting or childcare (free)
RV, bus, truck parking (surcharge)
Parking (limited spaces)
Conference space size (meters) - 800
Free WiFi
Number of bars/lounges - 2
Designated smoking areas
Tours/ticket assistance
Fireplace in lobby
Airport transportation (surcharge)
Multilingual staff
Wheelchairs available on site
Breakfast available (surcharge)
Number of coffee shops/cafes - 1
Laundry facilities
Elevator
Fitness facilities
Secured parking
Uncovered parking
Wheelchair accessible (may have limitations)
Uncovered parking
Banquet hall
Ballroom
Wheelchair-accessible concierge desk
Secured parking
Reception hall
Meeting rooms
Nightclub
Wheelchair-accessible registration desk
Television in common areas
Health club
Garden
Free newspapers in lobby
Wedding services
Full-service spa
24-hour fitness facilities
Luggage storage
Grocery/convenience store
Porter/bellhop
Business center
24-hour front desk
Number of restaurants - 3
Spa services on site
Safe-deposit box at front desk
Snack bar/deli
Designated smoking areas (fines apply)
Self parking (surcharge)
Conference space
Valet parking (surcharge)
Terrace
Hair salon
ATM/banking
Conference space size (feet) - 8608
24-hour business center
Concierge services

Check-in

Check-in is from 2:00 PM until midnight. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

Other details

Enjoy international cuisine at Green House, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Surabaya? This hotel has 8608 square feet (800 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Balai Pemuda - 0.2 km / 0.1 mi
Surabaya Plaza Shopping Mall - 0.3 km / 0.2 mi
Surabaya Youth Center - 0.4 km / 0.3 mi
Grahadi - 0.5 km / 0.3 mi
Submarine Monument - 0.5 km / 0.3 mi
World Trade Centre - 0.5 km / 0.3 mi
Sharp Bamboo Monument - 0.6 km / 0.4 mi
Joko Dolog Statue - 0.6 km / 0.4 mi
Grand City Surabaya - 0.8 km / 0.5 mi
Taman Hiburan Rakyat - 0.9 km / 0.6 mi
Tunjungan Plaza - 1 km / 0.6 mi
Cheng Hoo Mosque - 1.6 km / 1 mi
Rumah Sakit Umum Daerah Dr. Soetomo - 1.8 km / 1.1 mi
Gelora 10 November Stadium - 2.3 km / 1.4 mi
BG Junction - 2.4 km / 1.5 mi
The nearest major airport is Surabaya (SUB-Juanda) - 17.8 km / 11 mi

No pets and no service animals are allowed at this property.
Parking height restrictions apply.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.

Other charges

Fee for buffet breakfast: approximately IDR 55000.00 for adults and IDR 27500.00 for children
Airport shuttle fee: IDR 250000 per vehicle (one-way, maximum occupancy 4)
Airport shuttle fee per child: IDR 250000 (one-way), (up to 13 years old)
Uncovered self parking fee: IDR 60000 per day (in/out privileges)
Uncovered valet parking fee: IDR 25000 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Jalan Yos Sudarso 11, Surabaya, East Java 60271, Indonesia

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