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Etéreo, Auberge Resorts Collection

Etéreo, Auberge Resorts Collection

Playa del Carmen QROO
Check in 3:00 PM
Check out 12:00 PM
With a stay at Etéreo, Auberge Resorts Collection in Playa del Carmen (Maroma), you'll be steps from Maroma Beach and Virgen Beach. This luxury resort is 11.3 mi (18.2 km) from Quinta Avenida and 11.3 mi (18.2 km) from Playa del Carmen Main Beach.

Make yourself at home in one of the 75 air-conditioned rooms featuring minibars (stocked with some free items) and LED televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.

Property Details

Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a steam room, and a fitness center. Additional amenities at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge).

  • Dry cleaning/laundry service
  • Babysitting or childcare (surcharge)
  • Outdoor furniture
  • Outdoor entertainment area
  • Pool umbrellas
  • Number of meeting rooms - 1
  • Sailing nearby
  • Free WiFi
  • Number of bars/lounges - 2
  • Number of beach bars - 1
  • Number of outdoor pools - 2
  • Fitness classes on site
  • Firepit
  • Handrails in stairways
  • Multilingual staff
  • Handrails in hallways
  • Breakfast available (surcharge)
  • Number of coffee shops/cafes - 1
  • Coffee/tea in common areas
  • Elevator
  • Children's club (surcharge)
  • Snorkeling on site
  • Fitness facilities
  • Fishing nearby
  • Food and water bowls
  • Secured parking
  • Beach umbrellas
  • Pet grooming services
  • Pet-sitting services
  • Spa treatment room(s)
  • Well-lit path to entrance
  • Wedding services
  • Full-service spa
  • Beach towels
  • Supervised childcare/activities (surcharge)
  • Yoga classes/instruction on site
  • Walkway to water
  • Couples/private dining
  • Wheelchair accessible – no
  • Designer stores on site
  • Luggage storage
  • 24-hour front desk
  • Number of restaurants - 3
  • Spa services on site
  • Smoke-free property
  • Safe-deposit box at front desk
  • Children's pool
  • Steam room
  • Free beach cabanas
  • Kayaking nearby
  • Pool cabanas (surcharge)
  • Free valet parking
  • Terrace
  • Beach sun loungers
  • Pool sun loungers
  • Concierge services

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

Guests will receive an email 2 weeks before arrival with check-in instructions. Front desk staff will greet guests on arrival.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system

Other details

Grab a bite at Changarro, one of the resort's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the beach bar or one of the 2 bars/lounges. Full breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Virgen Beach - 0.1 km / 0.1 mi
Maroma Beach - 0.1 km / 0.1 mi
Paradise Beach - 0.9 km / 0.5 mi
Tres Rios Ecopark - 8.6 km / 5.3 mi
Playa Paraiso Golf Course - 9.2 km / 5.7 mi
El Camaleón Mayakoba Golf Course - 10.4 km / 6.5 mi
Cirque du Soleil Boutique at Vidanta Riviera Maya - 10.7 km / 6.6 mi
El Manglar Golf Course - 11.2 km / 7 mi
Gran Coyote Golf - 13.2 km / 8.2 mi
Playa Xcalacoco - 14.1 km / 8.8 mi
28 de Julio Square - 15.1 km / 9.4 mi
Guadalupe Church - 16.4 km / 10.2 mi
Punta Esmeralda Beach - 16.5 km / 10.2 mi
Playa 88 - 16.6 km / 10.3 mi
Playa Avenida Colosio - 16.9 km / 10.5 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 52.4 km / 32.6 mi
Cancun Intl. Airport (CUN) - 44.8 km / 27.8 mi

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).


Hotel policies

General

  • Professional property host/manager
  • Gap period enforced between guest stays - 24 hours
  • LGBTQ friendly
  • Temperature checks are available to guests
  • Guest accommodation is sealed after cleaning
  • Social distancing measures are in place
  • Staff temperature checks are conducted regularly
  • Guests are provided with free hand sanitizer
  • Property is cleaned with disinfectant
  • Noise-free rooms not guaranteed
  • Cashless transactions are available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • Staff wears personal protective equipment
  • Onsite COVID-19 testing (Antigen) is available
  • Food service has been amended for enhanced safety
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Masks are available to guests
  • Electrostatic spray is used for disinfection
  • Protective clothing is available to guests
  • Essential workers only - NO
  • Reservations are required for onsite COVID-19 testing
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Property does not require health documentation at check-in
  • Contactless check-out is available
  • Property confirms they are implementing guest safety measures
  • Contactless food service / room service is available
  • Individually-wrapped food options are available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Commonly-touched surfaces are cleaned with disinfectant

Pets

  • Maximum number of pets per room 2
  • Pet max weight (per pet) in lb is 40
  • Pet max weight (per pet) in kg is 18
  • Service animals are allowed
  • Pets cannot be left unattended
  • Service animals are exempt from fees/restrictions
  • Only dogs are allowed
  • Pets allowed

Resort fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.94 per accommodation, per night
We have included all charges provided to us by the property.


Other charges

  • Fee for full breakfast: approximately USD 40–55 for adults, and USD 30–40 for children
  • Pet fee: USD 200 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 75.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Paseo Kanai 16, Playa del Carmen, QROO 77730, Mexico