Check-in is from 3:00 PM until 6:00 PM. Guests must be at least 18 to check-in.
There is no front desk at this property. The check-in location differs from the property location. Check-in location: [417 Elizabeth st, Melbourne]. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and key retrieval information. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Guests are recommended to download the property's Duve mobile app before check-in.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted