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Crowne Plaza Santo Domingo, an IHG Hotel

Crowne Plaza Santo Domingo, an IHG Hotel

Santo Domingo
Check in 3:00 PM
Check out 12:00 PM
With a stay at Crowne Plaza Santo Domingo, an IHG Hotel, you'll be centrally located in Santo Domingo, a 1-minute drive from Malecon and 7 minutes from Agora Mall. This casino hotel is 4.5 mi (7.2 km) from Blue Mall and 6.1 mi (9.7 km) from Assembly Hall of Jehovah's Witnesses.

Make yourself at home in one of the 196 air-conditioned rooms featuring refrigerators and minibars. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature bidets and hair dryers. Conveniences include phones, as well as safes and desks.

Property Details

Relax at the full-service spa, where you can enjoy massages. After enjoying recreational amenities such as an outdoor pool and a spa tub, a lucky night at the casino is the perfect end to the day. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

  • Babysitting or childcare (surcharge)
  • Number of slot machines - 0
  • Front entrance ramp
  • Coworking spaces
  • Free WiFi
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Number of spa tubs - 1
  • Number of outdoor pools - 1
  • Braille or raised signage
  • Assistive listening devices available
  • Wheelchair accessible parking
  • Comprehensive food waste policy
  • Eco-friendly toiletries
  • At least 80% of all lighting comes from LEDs
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Vegan menu options available
  • Wheelchair-accessible lounge
  • No accessible shuttle
  • Vegetarian menu options available
  • Wheelchair-accessible on-site restaurant
  • Multilingual staff
  • Conference center
  • Wheelchairs available on site
  • Electric car charging station
  • Number of accessible parking spaces - 3
  • Breakfast available (surcharge)
  • Wheelchair-accessible meeting spaces/business center
  • Number of coffee shops/cafes - 1
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Locally-sourced food on site (80% or more)
  • Sustainability/community reinvestment (10% revenue or more)
  • Bicycle rentals on site
  • Organic food
  • Banquet hall
  • Ballroom
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Garden
  • Free newspapers in lobby
  • 24-hour fitness facilities
  • Water-efficient showers only
  • Luggage storage
  • Express check-out
  • Porter/bellhop
  • 24-hour front desk
  • Terrace
  • Tennis on site
  • ATM/banking
  • Concierge services
  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Shopping on site
  • Comprehensive recycling policy
  • Vegetarian breakfast available
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • Pool umbrellas
  • No single-use plastic soda bottles
  • Number of meeting rooms - 15
  • No single-use plastic stirrers
  • Conference space size (meters) - 3066
  • Reusable cups only
  • Swimming pool
  • Reusable tableware only
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Barbecue grill(s)
  • Turkish bath/Hammam
  • Coffee/tea in common areas
  • Casino
  • Wheelchair accessible (may have limitations)
  • Meeting rooms
  • Change of bed sheets (on request)
  • Change of towels (on request)
  • Full-service spa
  • Number of restaurants - 1
  • Spa services on site
  • Smoke-free property
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Sauna
  • Children's pool
  • Steam room
  • Free self parking
  • Conference space
  • Free valet parking
  • Pool sun loungers
  • Wheelchair accessible path of travel
  • Conference space size (feet) - 33002
  • 24-hour business center

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy a meal at Nabu or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available for a fee.

Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Santo Domingo? This hotel has 33002 square feet (3066 square meters) of space consisting of a conference center and 15 meeting rooms. Free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Malecon - 0.1 km / 0.1 mi
El Obelisco Macho - 0.3 km / 0.2 mi
Hostos Park - 0.4 km / 0.2 mi
Grand Casino Jaragua - 0.5 km / 0.3 mi
Puerta de la Misericordia - 1 km / 0.7 mi
Guibia Beach - 1.2 km / 0.7 mi
Playa Montesinos - 1.2 km / 0.8 mi
The Count's Gate - 1.3 km / 0.8 mi
Calle El Conde - 1.4 km / 0.9 mi
Iglesia de la Regina Angelorum - 1.4 km / 0.9 mi
Quinta Dominica - 1.5 km / 1 mi
Capilla de la Tercera Orden Dominica - 1.6 km / 1 mi
Palacio de Bellas Artes - 1.6 km / 1 mi
National Palace - 1.6 km / 1 mi
Convento de los Dominicos - 1.7 km / 1 mi
The nearest airports are:
Santo Domingo (JBQ-La Isabela Intl.) - 19.5 km / 12.1 mi
Las Americas Intl. Airport (SDQ) - 29.6 km / 18.4 mi
The preferred airport for Crowne Plaza Santo Domingo, an IHG Hotel is Las Americas Intl. Airport (SDQ).

  • Pool access available from 9:00 AM to 9:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).


Hotel policies

General

  • Professional property host/manager
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Gap period enforced between guest stays - 24 hours
  • Shield between guests and staff in main contact areas
  • LGBTQ friendly
  • Temperature checks are available to guests
  • Guest accommodation is sealed after cleaning
  • Social distancing measures are in place
  • Staff temperature checks are conducted regularly
  • Guests are provided with free hand sanitizer
  • Property is cleaned with disinfectant
  • Cashless transactions are available
  • Staff wears personal protective equipment
  • Food service has been amended for enhanced safety
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Masks are available to guests
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Essential workers only - NO
  • Gloves are available to guests
  • Masks are compulsory at the property
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Contactless check-out is available
  • Property confirms they are implementing guest safety measures
  • Contactless food service / room service is available
  • Individually-wrapped food options are available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Commonly-touched surfaces are cleaned with disinfectant

Pets

  • Pet max weight (per pet) in lb is 26
  • Pet max weight (per pet) in kg is 12
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets allowed

Other charges

  • Fee for buffet breakfast: approximately USD 20 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Ave.George Washington 218, Santo Domingo, 2890, Dominican Republic