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Ocean Maya Royale All Inclusive Adults Only

Ocean Maya Royale All Inclusive Adults Only

Playa del Carmen QROO
Check in 3:00 PM
Check out 12:00 PM
With a stay at Ocean Maya Royale All Inclusive Adults Only in Playa del Carmen (Riviera Maya), you'll be within a 10-minute drive of El Camaleón Mayakoba Golf Course and Tres Rios Ecopark. This luxury property is 4.8 mi (7.7 km) from Maroma Beach and 6.9 mi (11.1 km) from Quinta Avenida.

Make yourself at home in one of the 320 air-conditioned rooms featuring minibars and LCD televisions. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Property Details

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, an outdoor tennis court, and a sauna. Additional amenities at this property include complimentary wireless internet access, concierge services, and an arcade/game room.

  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Shopping on site
  • Bulk dispenser for toiletries
  • Grey water recycling system
  • Eco-friendly cleaning products used
  • Pool umbrellas
  • No single-use plastic soda bottles
  • Number of meeting rooms - 1
  • No single-use plastic stirrers
  • Conference space size (meters) - 187
  • Reusable cups only
  • Reusable tableware only
  • Free WiFi
  • Number of bars/lounges - 4
  • Number of outdoor pools - 2
  • Tours/ticket assistance
  • Comprehensive food waste policy
  • Energy-saving switches
  • Eco-friendly toiletries
  • At least 80% of all lighting comes from LEDs
  • Eco-friendly cleaning products provided
  • Recycling
  • LED light bulbs
  • Vegan menu options available
  • Vegetarian menu options available
  • Reusable coffee/tea filters
  • Outdoor tennis courts - 1
  • Multilingual staff
  • Water dispenser
  • Number of coffee shops/cafes - 1
  • Coffee/tea in common areas
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Showcase for local artists
  • Banquet hall
  • Ballroom
  • Wheelchair accessible
  • Locally-owned & organized tours & activities
  • Change of bed sheets (on request)
  • Spa treatment room(s)
  • Arcade/game room
  • Change of towels (on request)
  • Garden
  • Wedding services
  • Full-service spa
  • Volleyball on site
  • Water-efficient toilets only
  • Japanese garden
  • Wheelchair accessible – no
  • Water-efficient showers only
  • Luggage storage
  • Porter/bellhop
  • 24-hour front desk
  • Number of restaurants - 5
  • Housekeeping on request
  • Spa services on site
  • Golfing nearby
  • Smoke-free property
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Sauna
  • Free self parking
  • Conference space
  • Terrace
  • Tennis on site
  • Hair salon
  • ATM/banking
  • Conference space size (feet) - 2013
  • Concierge services

Check-in

Check-in is from 3:00 PM until 5:30 AM. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Minimum Spring Break check-in age is 18 years old
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
  • This property accepts credit cards; cash is not accepted
  • This property uses a grey water recycling system and eco-friendly cleaning products

Other details

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at La Hacienda, one of the property's 5 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 4 bars/lounges.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Playa del Carmen? This property has 2013 square feet (187 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
El Camaleón Mayakoba Golf Course - 2.7 km / 1.7 mi
Playa Xcalacoco - 4.5 km / 2.8 mi
Tres Rios Ecopark - 3.7 km / 2.3 mi
Gran Coyote Golf - 5.9 km / 3.6 mi
Maroma Beach - 7.7 km / 4.8 mi
Virgen Beach - 7.7 km / 4.8 mi
28 de Julio Square - 7.7 km / 4.8 mi
Guadalupe Church - 9.1 km / 5.7 mi
Playa 88 - 9.3 km / 5.8 mi
Playa Avenida Colosio - 9.6 km / 5.9 mi
Temazcal Natura - 9.9 km / 6.1 mi
Plaza Las Americas - 10.2 km / 6.3 mi
Punta Esmeralda Beach - 10.7 km / 6.6 mi
Mario Villanueva Stadium Madrid - 10.7 km / 6.6 mi
Quinta Avenida - 11.1 km / 6.9 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 43.6 km / 27.1 mi
Cancun Intl. Airport (CUN) - 46.7 km / 29 mi

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
  • A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
  • A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
  • Children 18 years old and younger are not permitted at this adults-only property.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Contactless check-out is available.


Hotel policies

General

  • Professional property host/manager
  • Shield between guests and staff in main contact areas
  • Temperature checks are available to guests
  • Social distancing measures are in place
  • Staff temperature checks are conducted regularly
  • Guests are provided with free hand sanitizer
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Masks are available to guests
  • Children not allowed
  • Protective clothing is available to guests
  • Gloves are available to guests
  • No cribs (infant beds) available
  • Minimum guest age is 18
  • No rollaway/extra beds available
  • Caters to adults only
  • Contactless check-out is available
  • Property confirms they are implementing guest safety measures
  • Individually-wrapped food options are available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Biosphere
  • Commonly-touched surfaces are cleaned with disinfectant

Pets

  • Service animals not allowed
  • Pets not allowed

Other charges

  • Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Carretera Federal Chetumal, km. 299, Playa del Carmen, QROO 77710, Mexico