JW Marriott Hotel Macau

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• Rooms with club lounge access include benefits for single or double occupancy. Additional charges apply if occupancy is more than 2 guests.
• Please note breakfast-inclusive rate plans include breakfast for a maximum of 2 adults. Additional charges apply for more than 2 adult guests.

Other details

Grab a bite at Urban Kitchen, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee.

Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is complimentary at scheduled times, and a ferry terminal shuttle is also provided at no charge.

Distances are displayed to the nearest 0.1 mile and kilometer.
Galaxy International Convention Center - 0.2 km / 0.1 mi
Qube at the Venetian - 0.5 km / 0.3 mi
Galaxy Macau Casino - 0.5 km / 0.3 mi
Galaxy Arena - 0.5 km / 0.3 mi
TeamLab SuperNature Macao - 0.7 km / 0.4 mi
Museum of Taipa and Coloane History - 0.8 km / 0.5 mi
Macau Matsu - 0.8 km / 0.5 mi
Cotai Arena - 0.8 km / 0.5 mi
Shoppes at Venetian - 0.8 km / 0.5 mi
Rua do Cunha - 0.9 km / 0.6 mi
Tai Pa Village - 1 km / 0.6 mi
Lotus Bridge - 1.2 km / 0.8 mi
Carmel Garden - 1.3 km / 0.8 mi
Flower City Garden - 1.3 km / 0.8 mi
Macau Olympic Complex (Macau Stadium) - 1.4 km / 0.9 mi
The nearest airports are:
Macau Intl. Airport (MFM) - 5.3 km / 3.3 mi
Zhuhai (ZUH-Jinwan) - 48.9 km / 30.4 mi
Hong Kong International Airport (HKG) - 60 km / 37.3 mi
The preferred airport for JW Marriott Hotel Macau is Macau Intl. Airport (MFM).

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• No pets and no service animals are allowed at this property.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Professional property host/manager
• Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
• LGBTQIA+ friendly

Pets

• Service animals not allowed
• Pets not allowed