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Portola Hotel & Spa at Monterey Bay

Portola Hotel & Spa at Monterey Bay

Monterey California
Check in 4:00 PM
Check out 12:00 PM
Surrender to tranquility the moment you step into Portola Hotel & Spa at Monterey Bay, where relaxation is an art form, just a 4-minute walk from Fisherman's Wharf and 15 minutes by foot from Cannery Row. This spa resort is 3 minutes drive to Monterey Bay and 5 minutes drive to Monterey Bay Aquarium.

Rejuvenate with a 42-inch flat-screen TV, premium bedding, in-room coffee & tea facilities, mini-refrigerator, a private bathroom with premium toiletries and air conditioning, direct access to our luxury spa. Conveniences include wheelchair-accessibility, a desk, an in-room safe, bathrobes, a phone and an iron and ironing board.

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Property Details

Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find an outdoor pool, a fitness center, and bicycles to rent. This resort also features wireless internet access (surcharge), concierge services, and shopping on site.

  • Dry cleaning/laundry service
  • Shopping on site
  • Garage
  • WiFi (surcharge)
  • Sailing nearby
  • Scuba diving nearby
  • Number of bars/lounges - 2
  • Number of outdoor pools - 1
  • Braille or raised signage
  • Assistive listening devices available
  • Wheelchair accessible parking
  • Bicycle rentals nearby
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Multilingual staff
  • Electric car charging station
  • Breakfast available (surcharge)
  • Ecotours nearby
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Bicycle rentals on site
  • Secured parking
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Fishing nearby
  • Wheelchair accessible
  • Food and water bowls
  • Wheelchair-accessible concierge desk
  • Vending machine
  • Secured parking
  • Wheelchair-accessible path to elevator
  • Pool hoist on site
  • Wheelchair-accessible registration desk
  • Windsurfing nearby
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Full-service spa
  • Boat tours nearby
  • Off-street parking
  • Luggage storage
  • 24-hour front desk
  • Scooter/moped rentals nearby
  • Number of restaurants - 2
  • Housekeeping on request
  • Spa services on site
  • Golfing nearby
  • Smoke-free property
  • Safe-deposit box at front desk
  • Snorkeling nearby
  • Hiking/biking trails nearby
  • Surfing/bodyboarding nearby
  • Kayaking nearby
  • Self parking (surcharge)
  • Valet parking (surcharge)
  • Terrace
  • Pool sun loungers
  • ATM/banking
  • Concierge services
  • Number of buildings/towers - 9
  • Total number of rooms - 379
  • Number of floors - 7

Check-in

Check-in is from 4:00 PM until anytime.

An adult age 18 or older must assume all liability for the booking. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will receive an email within 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a carbon monoxide detector and a smoke detector
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Spa hours are 9 AM-7 PM, Sunday to Thursday, and 9 AM to 9 PM on Friday and Saturday.

Other details

Satisfy your appetite at Jacks Monterey, one of the resort's 2 restaurants. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Monterey Convention Center - 0.1 km / 0.1 mi
Maritime Museum - 0.1 km / 0.1 mi
Monterey State Historic Park - 0.1 km / 0.1 mi
Monterey Pines Golf Club - 0.2 km / 0.1 mi
Golden State Theatre - 0.2 km / 0.1 mi
Fisherman's Wharf - 0.3 km / 0.2 mi
Monterey Sports Center - 0.4 km / 0.3 mi
Cooper-Molera Adobe - 0.5 km / 0.3 mi
Perry House - 0.5 km / 0.3 mi
Monterey Museum of Art - 0.5 km / 0.3 mi
Waterfront - 0.6 km / 0.3 mi
Stevenson House - 0.6 km / 0.4 mi
Colton Hall Museum - 0.6 km / 0.4 mi
Monterey State Beach - 0.8 km / 0.5 mi
Munras Avenue - 0.8 km / 0.5 mi
The nearest airports are:
Monterey Peninsula Airport (MRY) - 5.5 km / 3.4 mi
Salinas, CA (SNS-Salinas Municipal) - 33.9 km / 21.1 mi
Watsonville, CA (WVI-Watsonville Municipal) - 46.7 km / 29 mi
The preferred airport for Portola Hotel & Spa at Monterey Bay is Monterey Peninsula Airport (MRY).

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • A car is not required for transportation to and from this property.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

  • Property does not require health documentation at check-in
  • Professional property host/manager
  • Contactless check-out is available
  • LGBTQIA+ friendly
  • Noise-free rooms not guaranteed
  • Cashless transactions are available
  • Contactless check-in is available
  • Guest will receive an email before arrival 72 hours
  • Guests will receive an email with special check-in instructions
  • Property does not offer onsite COVID-19 testing
  • On bay
  • By ocean
  • Parking height restrictions apply
  • Beach nearby

Pets

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets allowed

Other charges

  • Fee for cooked-to-order breakfast: approximately USD 8 to 20 for adults, and USD 5 to 10 for children
  • Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per night (rates may vary)
  • Secured self parking fee: USD 29.04 per night (in/out privileges)
  • Secured valet parking fee: USD 37.17 per night (in/out privileges)
  • Pet deposit: USD 58.18 per night
  • Pet fee: USD 58.18 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 58.18 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Two Portola Plaza, Monterey, California 93940, United States
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