Hotel Excelsior

Check-in

Check-in is from 3:00 PM until 10:00 PM. Guests must be at least 18 to check-in.

The front desk is open daily from 7:00 AM - 10:00 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Zermatt is in a car-free zone and can be reached only by train.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Safety features at this property include a fire extinguisher, a smoke detector, and a security system
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy a satisfying meal at Restaurant La Ferme serving guests of Hotel Excelsior. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.

Featured amenities include complimentary newspapers in the lobby, luggage storage, and laundry facilities.

Distances are displayed to the nearest 0.1 mile and kilometer.
Zermatt-Matterhorn Ski Paradise - 0.1 km / 0.1 mi
Zermatt - Furi - 0.2 km / 0.1 mi
Furi Ski Area - 0.2 km / 0.1 mi
Furi - Riffelberg - 0.2 km / 0.1 mi
St. Mauritius Church - 0.3 km / 0.2 mi
Matterhorn Museum - 0.3 km / 0.2 mi
Kirchbrücke - 0.3 km / 0.2 mi
Mountaineers Cemetery - 0.3 km / 0.2 mi
Zermatt–Sunnegga Funicular - 0.4 km / 0.2 mi
Zermatt Visitor Center - 0.5 km / 0.3 mi
Tour Monte Rosa - 0.5 km / 0.3 mi
Zermatt-Furi Gondola - 0.9 km / 0.6 mi
Forest Fun Park - 1.2 km / 0.7 mi
Sunnegga Ski Resort - 2.1 km / 1.3 mi
Sunnegga Paradise - Blauherd Cable Car - 2.4 km / 1.5 mi
The nearest airports are:
Sion (SIR) - 80.7 km / 50.1 mi
Galileo Galilei Airport (PSA) - 493.1 km / 306.4 mi
The preferred airport for Hotel Excelsior is Galileo Galilei Airport (PSA).

• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• Contactless check-out is available
• Cashless transactions are available
• Contactless check-in is available
• Essential workers only - NO

Pets

• Maximum number of pets per room 2
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.