Name: Excellence Riviera Cancun - Adults Only All Inclusive
Address: Carr. Federal 307 Chet-Pto. Juarez Km 324 - 342, Mza. 7, Lt. 1, SM 11, Puerto Morelos, 77580, MX
Telephone: +61 3 8827 0770
Price range: $$
Rating: 4.7

Puerto Morelos QROO

Check in 3:00 PM

Check out 12:00 PM

Your green getaway begins at Excellence Riviera Cancun - Adults Only All Inclusive, proving that responsible travel can be luxuriously comfortable, you'll be on the beach, a 4-minute drive from Puerto Morelos Beach and 8 minutes from Puerto Morelos Town Square. This all-inclusive property is 35 minutes drive to Moon Palace Golf Club and 45 minutes drive to Maroma Beach.

Relax sustainably with daily housekeeping, a fully-stocked minibar, cable & satellite channels, jetted bathtub, in-room coffee & tea facilities, a private bathroom with premium toiletries, premium bedding and room service, in our eco-certified rooms. Conveniences include bathrobes, wheelchair-accessibility and an in-room safe.

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Property Details

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 6 outdoor swimming pools, you can spend some time at the private beach. Additional features at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Beach volleyball on site
Dry cleaning/laundry service
Gift shops or newsstand
Shopping on site
Comprehensive recycling policy
Renewable energy source - wind
Proposal/romance packages available
Vegetarian breakfast available
Grey water recycling system
Eco-friendly cleaning products used
No single-use plastic straws
Number of meeting rooms - 4
Conference space size (meters) - 9700
Reusable tableware only
Biodegradable/compostable straws
Free WiFi
Number of bars/lounges - 12
Number of poolside bars - 1
Number of hot tubs - 1
Designated smoking areas
Number of beach bars - 1
Number of outdoor pools - 6
Number of swim-up bars - 1
Tours/ticket assistance
Sailing on site
Fitness classes on site
Scuba diving on site
Rooftop terrace
On private beach
Airport transportation (surcharge)
Energy-saving switches
Vegetable garden
At least 80% of all lighting comes from LEDs
Eco-friendly cleaning products provided
Accessible airport shuttle
Recycling
LED light bulbs
Vegan menu options available
No accessible shuttle
Vegetarian menu options available
Multilingual staff
Barbecue grill(s)
Turkish bath/Hammam
Number of coffee shops/cafes - 1
Coffee/tea in common areas
Elevator
Fitness facilities
Locally-sourced food on site (80% or more)
Guest education on local ecosystems and culture
Wheelchair accessible (may have limitations)
Banquet hall
Humane animal treatment
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Composting
Spa treatment room(s)
Garden
Free newspapers in lobby
Wedding services
Full-service spa
24-hour fitness facilities
Fishing on site
Yoga classes/instruction on site
Registration desk height (centimeters) - 110
Elevator door width (inches) - 39
Registration desk height (inches) - 43
Water-efficient toilets only
Couples/private dining
Elevator door width (centimeters) - 100
Water-efficient showers only
Luggage storage
Porter/bellhop
24-hour front desk
Number of restaurants - 12
Spa services on site
Snack bar/deli
Sauna
Steam room
Free self parking
Conference space
Free pool cabanas
Kayaking on site
Hair salon
ATM/banking
Conference space size (feet) - 104410
Pilates classes on site
Concierge services
Year Built - 2004
Number of buildings/towers - 9
Total number of rooms - 440
Number of floors - 4

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

No shows require payment in full, including taxes and service fee.

Other details

Enjoy international cuisine at The Kitchen Table, one of the property's 12 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 12 bars/lounges.

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Puerto Morelos? This property has 104410 square feet (9700 square meters) of space consisting of conference space and 4 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Puerto Morelos Beach - 0.6 km / 0.4 mi
Arrecife de Puerto Morelos National Park - 1.1 km / 0.7 mi
Ojo de Agua Beach - 3.8 km / 2.4 mi
Puerto Morelos Town Square - 4.2 km / 2.6 mi
San Jose Catholic Parish - 4.2 km / 2.6 mi
Puerto Morelos Artists’ Cooperative - 4.3 km / 2.6 mi
Faro Inclinado - 4.3 km / 2.7 mi
Jungle Spa - 6.6 km / 4.1 mi
Monumento Ruta de los Cenotes - 6.7 km / 4.2 mi
Dr. Alfredo Barrera Marin Botanical Garden - 6.9 km / 4.3 mi
Sanctuary of Hope and Time Capsule - 7.6 km / 4.7 mi
Petempich Bay - 8.9 km / 5.6 mi
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 14.4 km / 9 mi
Go Grand Outlet Riviera Maya - 14.7 km / 9.2 mi
Grand Outlet Riviera Maya - 15.4 km / 9.6 mi
The nearest airports are:
Cancun Intl. Airport (CUN) - 22.9 km / 14.3 mi
Cozumel Intl. Airport (CZM) - 70 km / 43.5 mi
The preferred airport for Excellence Riviera Cancun - Adults Only All Inclusive is Cancun Intl. Airport (CUN).

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
Children 18 years old and younger are not permitted at this adults-only property.
Only registered guests are allowed in the guestrooms.
No pets and no service animals are allowed at this property.
Cashless payment methods are available for all transactions.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

Professional property host/manager
LGBTQIA+ friendly
No cribs (infant beds) available
Minimum guest age is 18
No rollaway/extra beds available
Caters to adults only
EarthCheck
Cashless transactions are available
Children not allowed
Essential workers only - NO

Pets

Service animals not allowed
Pets not allowed

Other charges

Airport shuttle fee: MXN 3413.73 per vehicle (roundtrip, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Carr. Federal 307 Chet-Pto. Juarez, Puerto Morelos, QROO 77580, Mexico

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