Poem Suites

Check-in

Check-in is from 2:00 PM until anytime. Guests must be at least 20 to check-in.

There is no front desk at this property. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions and an access code. Guests can access their accommodation through a private entrance. Guests are recommended to download the property's whats app mobile app before check-in. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has not indicated whether there is a smoke detector on the property
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Cooked-to-order breakfasts are available daily from 7:00 AM to noon for a fee.

Distances are displayed to the nearest 0.1 mile and kilometer.
Church of Agios Nikolaos - 0.1 km / 0.1 mi
Greek National Football Museum - 0.2 km / 0.1 mi
Venetian Shipyards - 0.2 km / 0.1 mi
Old Venetian Harbor - 0.3 km / 0.2 mi
Chania Central Market - 0.3 km / 0.2 mi
Ancient Kydonia - 0.3 km / 0.2 mi
Agora - 0.4 km / 0.2 mi
Mitropoleos Square - 0.4 km / 0.2 mi
Cathedral of the Presentation of the Virgin Mary - 0.4 km / 0.2 mi
Franciscan Monastery of Aghios Fragkiskos - 0.4 km / 0.2 mi
Cretan House Folklore Museum - 0.4 km / 0.2 mi
Folklore Museum of Chania - 0.4 km / 0.3 mi
Cathedral of the 3 Martyrs - 0.4 km / 0.3 mi
Ethniko Athlitiko Kentro Chanion - 0.4 km / 0.3 mi
Mosque of the Janissaries - 0.5 km / 0.3 mi
The nearest major airport is Ioannis Daskalogiannis Airport (CHQ) - 14.8 km / 9.2 mi

• Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• Guests can access their rooms with a mobile device.

Hotel policies

General

• Professional property host/manager
• Cash deposit required
• No front desk
• Guest will receive an email before arrival 24 hours
• Guests will receive an email with special check-in instructions
• No elevators

Pets

• Only dogs and cats are allowed
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
• A tax is imposed by the city: From 1 November - 31 March, EUR 0.50 per accommodation, per night
• A tax is imposed by the city: From 1 April - 31 October, EUR 2.00 per accommodation, per night
• A damage deposit of EUR 100 will be collected before check-in.

We have included all charges provided to us by the property.