Select a currency
Home
Travel
Company
Reservation lookup
AUD
1800 244 400 INTL. +61 3 8827 0770
© 2025 Online Travel Group

Sign in or create an account and get access to member only exclusive rates

Register
Pan Pacific Hanoi

Pan Pacific Hanoi

Hanoi
Check in 2:00 PM
Check out 12:00 PM
Create lifelong memories at Pan Pacific Hanoi, where family adventures begin and smiles are guaranteed for every age, steps from West Lake and a 2-minute drive from Ho Chi Minh Mausoleum. This family-friendly hotel is 3 minutes drive to Dong Xuan Market and 4 minutes drive to Quan Chuong Gate.

Ideal for families, our rooms come with a private bathroom with premium toiletries, complimentary daily newspaper, a fully-stocked minibar, a flat-screen TV, mini-refrigerator, complimentary high-speed WiFi, room service and air conditioning, rollaway beds and extra space for little ones. Conveniences include an iron and ironing board, a kitchenette, a phone, wheelchair-accessibility, a desk, an in-room safe and bathrobes.

See all nearby hotels

Property Details

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a sauna, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

  • Dry cleaning/laundry service
  • Shopping on site
  • Babysitting or childcare (surcharge)
  • No single-use plastic straws
  • Number of meeting rooms - 6
  • Conference space size (meters) - 1221
  • Free wired internet
  • Biodegradable/compostable straws
  • Free WiFi
  • Number of bars/lounges - 2
  • Designated smoking areas
  • Number of indoor pools - 1
  • Tours/ticket assistance
  • Rooftop terrace
  • Airport transportation (surcharge)
  • Accessible airport shuttle
  • No accessible shuttle
  • Conference center
  • Breakfast available (surcharge)
  • Barbecue grill(s)
  • Number of coffee shops/cafes - 1
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Ballroom
  • Wheelchair accessible
  • Wheelchair-accessible concierge desk
  • Spa treatment room(s)
  • Free newspapers in lobby
  • Wedding services
  • Full-service spa
  • 24-hour fitness facilities
  • Supervised childcare/activities (surcharge)
  • Elevator door width (inches) - 39
  • Water-efficient toilets only
  • Elevator door width (centimeters) - 100
  • Luggage storage
  • 24-hour front desk
  • Number of restaurants - 2
  • Library
  • Spa services on site
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Sauna
  • Steam room
  • Free self parking
  • Conference space
  • Free valet parking
  • Terrace
  • Hair salon
  • Pool sun loungers
  • ATM/banking
  • Conference space size (feet) - 13143
  • Concierge services
  • Year Built - 1998
  • Number of buildings/towers - 1
  • Total number of rooms - 328
  • Number of floors - 20

Check-in

Check-in is from 2:00 PM.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy international cuisine at Pacifica, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.

Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Hanoi? This hotel has 13143 square feet (1221 square meters) of space consisting of a conference center and 6 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
West Lake - 0.1 km / 0.1 mi
Tran Quoc Pagoda - 0.4 km / 0.3 mi
Quan Thanh Temple - 0.9 km / 0.6 mi
Hanoi Botanical Garden - 1.3 km / 0.8 mi
Hang Dau Water Tower - 1.6 km / 1 mi
Ba Dinh Square - 1.7 km / 1.1 mi
Ho Chi Minh Mausoleum - 1.7 km / 1.1 mi
Presidential Palace - 1.8 km / 1.1 mi
Dong Xuan Market - 1.9 km / 1.1 mi
Thang Long Citadel - 1.9 km / 1.2 mi
One Pillar Pagoda - 2 km / 1.2 mi
Hang Ma Street - 2 km / 1.3 mi
Imperial Citadel of Thang Long - 2.1 km / 1.3 mi
Syrena Shopping Center - 2.1 km / 1.3 mi
Quan Chuong Gate - 2.3 km / 1.4 mi
The preferred airport for Pan Pacific Hanoi is Noi Bai Intl. Airport (HAN) - 22.5 km / 14 mi

  • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Hotel policies

General

  • Professional property host/manager

Pets

  • Pets not allowed

Other charges

  • Fee for buffet breakfast: approximately USD 23.1 for adults and USD 11.55 for children
  • Airport shuttle fee: USD 75 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 1450000.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

1 Thanh Nien Road, Ba Dinh District, Hanoi, , Vietnam
See all nearby