Hilton Playa del Carmen, an All-Inclusive Adult Resort - Newly Renovat
Treat yourself to a stay in one of the 513 guestrooms, featuring private spa tubs and LED televisions. Your pillowtop bed comes with premium bedding. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, 2 spa tubs, and an outdoor tennis court. Additional features at this property include complimentary wireless Internet access, concierge services, and gift shops/newsstands.
- Fitness facilities
- Hair salon
- Concierge services
- Gift shops or newsstand
- Shopping on site
- Conference space
- Laundry facilities
- Spa tub
- Television in common areas
- Poolside bar
- Swim-up bar
- Free breakfast
- Coffee shop or cafe
- Spa services on site
- Multilingual staff
- Free newspapers in lobby
- 24-hour front desk
- Business center
- Dry cleaning/laundry service
- Swimming pool
- Full-service spa
- Spa treatment room(s)
- Meeting rooms
- Steam room
- Smoke-free property
- Wedding services
- Designated smoking areas
- Pool umbrellas
- Billiards or pool table
- Tours/ticket assistance
- Free WiFi
- Wheelchair accessible path of travel
- Accessible bathroom
- Roll-in shower
- Wheelchair accessible parking
- In-room accessibility
- Number of restaurants - 8
- Conference space size (feet) - 6781
- Conference space size (meters) - 630
- Free reception
- Number of outdoor pools - 3
- Number of spa tubs - 2
- Outdoor tennis court
- Snack bar/deli
- Free self parking
- Free valet parking
- Computer station
- Number of bars/lounges - 7
- Luggage storage
- Beach umbrellas
- Free beach cabanas
- Beach cabanas (surcharge)
- Pool cabanas (surcharge)
- Free pool cabanas
- Beach sun loungers
- Pool sun loungers
- Beach towels
- Table tennis
- Concerts/live shows
- Evening entertainment
- Banquet hall
- Reception hall
- Outdoor furniture
- Wheelchair accessible – no
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Student groups on spring break are not allowed.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Enjoy fusion cuisine at Pelicanos, one of the property's 8 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Relax with a refreshing drink from the poolside bar or one of the 7 bars/lounges.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Playa del Carmen? This property has facilities measuring 6781 square feet (630 square meters), including conference space. Free valet parking is available onsite.
Distances are displayed to the nearest 0.1 mile and kilometer.
Quinta Avenida - 0.1 km / 0.1 mi
Quinta Alegría Shopping Mall - 0.2 km / 0.2 mi
Pier Navega - 0.3 km / 0.2 mi
Mamitas Beach Club - 0.3 km / 0.2 mi
Playa del Carmen Main Beach - 0.4 km / 0.2 mi
Calle Corazón - 0.5 km / 0.3 mi
Mario Villanueva Stadium Madrid - 0.6 km / 0.4 mi
Nuestra Senora del Carmen Catholic Church - 0.7 km / 0.4 mi
3D Museum of Wonders - 0.8 km / 0.5 mi
Central Square - 1 km / 0.6 mi
Yucatek Divers - 1.2 km / 0.8 mi
Playa del Carmen Maritime Terminal - 1.4 km / 0.8 mi
Paseo del Carmen - 1.5 km / 0.9 mi
Plaza Paraiso - 1.6 km / 1 mi
Guadalupe Church - 2.5 km / 1.6 mi
The nearest airports are:
Cancun Intl. Airport (CUN) - 56 km / 34.8 mi
Cozumel Intl. Airport (CZM) - 34.1 km / 21.2 mi
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
- Guests under 18 years old are not permitted at this adults-only property.
- No pets and no service animals are allowed at this property.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
- Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
- Contactless check-in and contactless check-out are available.
- Individually-wrapped food options are available for breakfast and through room service.
- Each guestroom is kept vacant for a minimum of 24 hours between bookings.
- The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.
- The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines and the Safe Travels (WTTC - Global) sanitization guidelines.
- No cribs (infant beds) available
- Minimum guest age is 18
- Caters to adults only
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Acrylic shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Contactless check-in and check-out are available
- Property is officially certified under a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
- Property confirms they are implementing enhanced health & safety measures
- Individually-wrapped food options are available
- Individually-wrapped food options are available for breakfast
- Individually-wrapped food options are available through room service
- Gap period enforced between guest stays 24 hours
- Pets not allowed
- No pets or service animals allowed
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city: MXN 26.06 per accommodation, per night