Villa Serafina

Check-in

Check-in is from 3:30 PM until 10:30 PM. Guests must be at least 18 to check-in.

There is no front desk at this property. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. The host will greet guests on arrival. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has not indicated whether there is a smoke detector on the property

Other details

Distances are displayed to the nearest 0.1 mile and kilometer.
Mario Villanueva Stadium Madrid - 0.5 km / 0.3 mi
Super Chedraui Selecto Avenida 10 - 0.6 km / 0.4 mi
Quinta Avenida - 0.6 km / 0.4 mi
Quinta Alegría Shopping Mall - 0.7 km / 0.4 mi
Calle 12 - 0.8 km / 0.5 mi
Nuestra Senora del Carmen Catholic Church - 0.8 km / 0.5 mi
Mamitas Beach - 0.9 km / 0.6 mi
Playa del Carmen Main Beach - 0.9 km / 0.6 mi
Riviera Gran Casino - 0.9 km / 0.6 mi
Central Square - 1 km / 0.6 mi
Calle Corazón - 1 km / 0.6 mi
3D Museum of Wonders - 1.1 km / 0.7 mi
Pier Navega - 1.1 km / 0.7 mi
Mercado Playa del Carmen - 1.1 km / 0.7 mi
Playa 38 - 1.2 km / 0.8 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 34.6 km / 21.5 mi
Cancun Intl. Airport (CUN) - 55.2 km / 34.3 mi
Tulum Intl. Airport (TQO) - 105.8 km / 65.7 mi

Hotel policies

General

• Professional property host/manager
• No front desk
• No elevators

Pets

• Only dogs and cats are allowed
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Cleaning fee: USD 25 per accommodation, per stay (varies based on unit and length of stay)

We have included all charges provided to us by the property.