Create lifelong memories at Hotel Regina, where family adventures begin and smiles are guaranteed for every age, within a 5-minute walk of Gran Via and Puerta del Sol. This hotel is 15 minutes walk to Plaza de Cibeles and 20 minutes walk to Prado Museum.

Ideal for families, our rooms come with rainfall showerhead, air conditioning, complimentary high-speed WiFi, a flat-screen TV, daily housekeeping, a fully-stocked minibar, in-room coffee & tea facilities and room service, rollaway beds and extra space for little ones. Conveniences include an in-room safe, bathrobes, a desk, wheelchair-accessibility and a phone.

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Property Details

Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features wedding services and a banquet hall. If you'd like to spend the day shopping, you can hop on the shuttle (surcharge).

Dry cleaning/laundry service
Distance from property (meters) - 50
Lot hours - 24 hours
Bulk dispenser for toiletries
Eco-friendly cleaning products used
Limo or town car service available
Free WiFi
Number of bars/lounges - 1
Tours/ticket assistance
Shopping center shuttle (surcharge)
Airport transportation (surcharge)
Eco-friendly toiletries
At least 80% of all lighting comes from LEDs
Accessible airport shuttle
LED light bulbs
No accessible shuttle
Wheelchair-accessible on-site restaurant
Distance from property (ft) - 164
Handrails in stairways
Electric car charging station
Breakfast available (surcharge)
Number of coffee shops/cafes - 1
Laundry facilities
Elevator
Double-glazing on all windows
Wheelchair accessible (may have limitations)
Casino nearby
Banquet hall
Wheelchair accessible
Reception hall
Street parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible public washroom
Well-lit path to entrance
Stair-free path to entrance
Wedding services
24-hour fitness facilities
Registration desk height (centimeters) - 115
Elevator door width (inches) - 33
Registration desk height (inches) - 45
Stairwell handrail height (inches) - 39
Elevator door width (centimeters) - 85
Luggage storage
Porter/bellhop
Stairwell handrail height (centimeters) - 100
24-hour front desk
Number of restaurants - 1
Smoke-free property
Safe-deposit box at front desk
Snack bar/deli
Concierge services
Year Built - 1928
Number of buildings/towers - 1
Total number of rooms - 175
Number of floors - 7

Check-in

Check-in is from 2:00 PM until anytime. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will receive an email within 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Other details

Enjoy Mediterranean cuisine at Caramba, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 11:30 AM for a fee.

Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Distances are displayed to the nearest 0.1 mile and kilometer.
Calle de Alcalá - 0.1 km / 0.1 mi
Plaza de Canalejas - 0.1 km / 0.1 mi
Gran Via - 0.2 km / 0.2 mi
Círculo de Bellas Artes - 0.3 km / 0.2 mi
Puerta del Sol - 0.3 km / 0.2 mi
Preciados Street - 0.3 km / 0.2 mi
Casino Gran Via - 0.4 km / 0.2 mi
Plaza de Santa Ana - 0.4 km / 0.2 mi
El Oso y el Madrono - 0.4 km / 0.2 mi
Congress of Deputies - 0.4 km / 0.3 mi
Paseo del Prado - 0.6 km / 0.4 mi
Thyssen-Bornemisza National Museum - 0.7 km / 0.4 mi
Plaza de Cibeles - 0.7 km / 0.5 mi
Plaza de Callao - 0.7 km / 0.5 mi
Plaza Mayor - 0.8 km / 0.5 mi
The preferred airport for Hotel Regina is Adolfo Suarez Madrid-Barajas Airport (MAD) - 18.5 km / 11.5 mi

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
A car is recommended for transportation to and from this property.
Parking height restrictions apply.
Contactless check-out is available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

Professional property host/manager
Contactless check-out is available
LGBTQIA+ friendly
Parking height restrictions apply
Car recommended
Essential workers only - NO
Guest will receive an email before arrival 48 hours
Guests will receive an email with special check-in instructions

Pets

Pets not allowed

Other charges

Fee for buffet breakfast: approximately EUR 25 per person
Airport shuttle fee: EUR 75 per vehicle (roundtrip, maximum occupancy 7)
Nearby parking fee: EUR 36 per day(164 ft away; open 24 hours)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Alcala 19, Madrid, Madrid 28014, Spain

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