Shotover Penthouse & Spa by Staysouth

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 25 to check-in.

There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and lockbox information. Guests can access their accommodation through a private entrance. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• Guests must contact this property in advance to reserve sofa beds
• This property accepts credit cards; cash is not accepted
• Host has indicated there is a carbon monoxide detector on the property
• Host has indicated there is a smoke detector on the property
• Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property is professionally cleaned

Other details

Featured amenities include express check-in, express check-out, and laundry facilities. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Fear Factory Queenstown - 0.1 km / 0.1 mi
Toi o Tahuna - 0.1 km / 0.1 mi
Creative Queenstown Arts & Crafts Market - 0.1 km / 0.1 mi
SKYCITY Wharf Casino - 0.2 km / 0.1 mi
Skycity Queenstown Casino - 0.2 km / 0.1 mi
Steamer Wharf - 0.2 km / 0.1 mi
Queenstown Beach - 0.2 km / 0.1 mi
Underwater Observatory - 0.3 km / 0.2 mi
TSS Earnslaw Steamship - 0.3 km / 0.2 mi
Lake Wakatipu - 0.3 km / 0.2 mi
CaddyShack City Mini Golf - 0.3 km / 0.2 mi
Queenstown Mall - 0.4 km / 0.2 mi
Williams Cottage - 0.4 km / 0.2 mi
Cookie Time - 0.4 km / 0.2 mi
Church of St Peters - 0.4 km / 0.3 mi
The nearest major airport is Queenstown Intl. Airport (ZQN) - 7.8 km / 4.9 mi

• This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
• The property is professionally cleaned.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• Contactless check-out is available
• Property uses a professional cleaning service
• No front desk
• Contactless check-in is available
• Essential workers only - NO
• Guest will receive an email before arrival 24 hours
• Guests will receive an email with special check-in instructions
• Property does not offer onsite COVID-19 testing
• No elevators

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Deposit: NZD 1000.00 per accommodation, per stay

We have included all charges provided to us by the property.