Ashiyana Brasil

Check-in

Check-in is from 3:00 PM until 11:00 PM. Guests must be at least 18 to check-in.

There is no front desk at this property. The check-in location differs from the property location. Check-in location: [A chave fica na porta do chalé, do lado de dentro.]. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and key retrieval information. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has not indicated whether there is a smoke detector on the property
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Vale do Rio Macaco waterfall - 2.4 km / 1.5 mi
Prainha do Bambi - 2.7 km / 1.7 mi
Boa Vista Square - 3 km / 1.9 mi
Loquinhas Falls - 3.4 km / 2.1 mi
Almecegas waterfall - 4.2 km / 2.6 mi
Sao Bento Waterfall - 11.9 km / 7.4 mi
Catarata dos Couros - 21.4 km / 13.3 mi
Poco Encantado - 21.4 km / 13.3 mi
Agua Fria waterfall - 21.4 km / 13.3 mi
Macaquinho waterfall - 21.4 km / 13.3 mi
Morada do Sol - 27.3 km / 17 mi
Paraíso dos Cactos Waterfall - 36.3 km / 22.6 mi
Chapada dos Veadeiros National Park - 40.6 km / 25.2 mi
Papagaio Waterfall - 42.1 km / 26.2 mi
Raizama Waterfall - 42.5 km / 26.4 mi

• Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the chalet prior to arrival, using the contact information on the booking confirmation.
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Hotel policies

General

• Professional property host/manager
• No front desk
• Guest will receive an email before arrival 24 hours
• Guests will receive an email with special check-in instructions
• No elevators

Pets

• Maximum number of pets per room 1
• Pet max weight (per pet) in lb is 22
• Pet max weight (per pet) in kg is 10
• Service animals are allowed
• Pets cannot be left unattended
• Service animals are exempt from fees/restrictions
• Only dogs are allowed
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Cleaning fee: BRL 80 per accommodation, per stay (varies based on length of stay)

We have included all charges provided to us by the property.