The Sterling Condesa

Check-in

Check-in is from 4:00 PM until 6:00 PM. Guests must be at least 18 to check-in.

The front desk is open daily from 10:00 AM - 6:00 PM. If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of MXN 800 at check-out. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Quiet hours are enforced at the property from 9:00 PM to 8:00 AM. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards and debit cards; cash is not accepted
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Onsite parties or group events are strictly prohibited
• Long-term renters welcome
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

The front desk is staffed during limited hours. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Avenida Insurgentes - 0.3 km / 0.2 mi
Blackberry Auditorium - 0.5 km / 0.3 mi
Mexico Park - 1 km / 0.6 mi
World Trade Center Mexico City - 1.3 km / 0.8 mi
Pepsi Center - 1.3 km / 0.8 mi
Spain Park - 1.3 km / 0.8 mi
Metropoli Patriotismo - 1.7 km / 1.1 mi
National Medical Center (Siglo XXI) - 1.9 km / 1.2 mi
Parque Delta - 2.1 km / 1.3 mi
Cibeles Fountain - 2.4 km / 1.5 mi
Paseo de la Reforma - 2.7 km / 1.6 mi
Torre Mayor - 2.8 km / 1.7 mi
Diana the Huntress Fountain - 2.8 km / 1.8 mi
Chapultepec Park - 3.2 km / 2 mi
Angel of Independence Monument - 3.3 km / 2 mi
The nearest airports are:
Benito Juarez International Airport (MEX) - 11.7 km / 7.3 mi
Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 45.8 km / 28.5 mi
Toluca, Estado de Mexico (TLC-Toluca Intl.) - 55 km / 34.2 mi

• Pool access available from 8:00 AM to 6:00 PM.
• No pets and no service animals are allowed at this property.

Hotel policies

General

• Professional property host/manager
• No cribs (infant beds) available
• No rollaway/extra beds available
• Events/parties not allowed
• No elevators

Pets

• Service animals not allowed
• Pets not allowed