Synergy Broadbeach

Check-in

Check-in is from 2:00 PM until 5:00 PM. Guests must be at least 18 to check-in.

The front desk is open during the following times:

• Monday - Friday: 9:00 AM - 5:00 PM

If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. A 2.95% credit card surcharge will apply to all Hotel Collect bookings made with American Express.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Onsite parties or group events are strictly prohibited
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has not indicated whether there is a smoke detector on the property
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property is professionally cleaned
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Featured amenities include luggage storage, laundry facilities, and an elevator. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Gold Coast Convention and Exhibition Centre - 0.3 km / 0.2 mi
The Oasis - 0.4 km / 0.3 mi
Broadbeach Beach - 0.6 km / 0.4 mi
The Star Gold Coast - 0.6 km / 0.4 mi
Kurrawa Beach - 0.7 km / 0.4 mi
Pratten Park - 0.7 km / 0.5 mi
Broadbeach Bowls Club - 0.8 km / 0.5 mi
Dracula's Cabaret - 1 km / 0.6 mi
Pacific Fair Shopping Centre - 1.1 km / 0.7 mi
Mermaid Beach - 1.6 km / 1 mi
Northcliffe Beach - 2 km / 1.3 mi
Broadbeach Sports and Recreation Centre - 2.3 km / 1.4 mi
SkyPoint Observation Deck - 2.3 km / 1.5 mi
Surfers Paradise Beach - 2.8 km / 1.8 mi
Slingshot - 3 km / 1.9 mi
The preferred airport for Synergy Broadbeach is Coolangatta Airport (OOL) - 29 km / 18 mi

• This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
• Only registered guests are allowed in the guestrooms.
• Parking height restrictions apply.
• The property is professionally cleaned.

Hotel policies

General

• Professional property host/manager
• No cribs (infant beds) available
• No rollaway/extra beds available
• Property uses a professional cleaning service
• Events/parties not allowed
• Parking height restrictions apply
• Beach nearby
• Guest will receive an email before arrival 24 hours
• Guests will receive an email with special check-in instructions

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Breakage deposit: AUD 200.00 per stay

We have included all charges provided to us by the property.