Napasai Samui

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

This property offers transfers from the ferry terminal and airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Cashless transactions are available
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.

Other details

Enjoy Thai cuisine at Lai Tai Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary full breakfast is included.

Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a ferry terminal shuttle.

Distances are displayed to the nearest 0.1 mile and kilometer.
Ban Tai Beach - 1.5 km / 1 mi
Pralan Ferry Pier - 2.4 km / 1.5 mi
Mae Nam Morning Market - 3.2 km / 2 mi
Mae Nam Chinatown Market - 3.7 km / 2.3 mi
Mae Nam Chinese Temple - 3.7 km / 2.3 mi
Mae Nam Beach - 3.9 km / 2.4 mi
Wat Phu Khao Thong - 3.9 km / 2.4 mi
Santiburi Samui Country Club - 4.5 km / 2.8 mi
Bang Po Beach - 4.7 km / 2.9 mi
Bo Phut Beach - 6.1 km / 3.8 mi
Samui Water Park - 6.4 km / 4 mi
Samui Karting - 6.9 km / 4.3 mi
Laem Yai Beach - 7.6 km / 4.7 mi
Fisherman's Village - 8 km / 5 mi
Big C Supercenter - 9.1 km / 5.7 mi
The preferred airport for Napasai Samui is Samui Intl. Airport (USM) - 14 km / 8.7 mi

• Pool access available from 8:00 AM to 6:00 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• Contactless check-out is available
• LGBTQIA+ friendly
• Onsite COVID-19 testing (PCR) is available
• On bay
• Minimum age for COVID-19 test requirement: 1
• By ocean
• Cashless transactions are available
• Onsite COVID-19 testing (Antigen) is available
• Contactless check-in is available
• No elevators

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets not allowed