Hotel ZERMAMA Zermatt

Check-in

Check-in is from 3:00 PM until 9:30 PM. Guests must be at least 18 to check-in.

The front desk is open daily from 7:30 AM - 10:00 PM. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Zermatt is in a car-free zone and can be reached only by train.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Cashless transactions are available
• Safety features at this property include a fire extinguisher, a smoke detector, and a security system
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to noon for a fee.

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and multilingual staff. A train station pick-up service is available for a surcharge.

Distances are displayed to the nearest 0.1 mile and kilometer.
Zermatt-Matterhorn Ski Paradise - 0.1 km / 0.1 mi
Zermatt–Sunnegga Funicular - 0.2 km / 0.1 mi
Zermatt Visitor Center - 0.4 km / 0.3 mi
Tour Monte Rosa - 0.5 km / 0.3 mi
St. Mauritius Church - 0.5 km / 0.3 mi
Kirchbrücke - 0.5 km / 0.3 mi
Matterhorn Museum - 0.5 km / 0.3 mi
Mountaineers Cemetery - 0.5 km / 0.3 mi
Zermatt - Furi - 0.5 km / 0.3 mi
Furi Ski Area - 0.5 km / 0.3 mi
Furi - Riffelberg - 0.5 km / 0.3 mi
Zermatt-Furi Gondola - 1.1 km / 0.7 mi
Forest Fun Park - 1.4 km / 0.9 mi
Sunnegga Ski Resort - 1.8 km / 1.1 mi
Sunnegga Paradise - Blauherd Cable Car - 2.1 km / 1.3 mi
The nearest airports are:
Sion (SIR) - 78.2 km / 48.6 mi
Geneva International Airport (GVA) - 236.5 km / 146.9 mi
The preferred airport for Hotel ZERMAMA Zermatt is Geneva International Airport (GVA).

• Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Cashless payment methods are available for all transactions.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Professional property host/manager
• LGBTQIA+ friendly
• No rollaway/extra beds available
• Cashless transactions are available
• Essential workers only - NO

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.