Sheraton Haikou Hotel

Check-in

Check-in is from 3:00 PM until 12:00 PM. Guests must be at least 18 to check-in.

This property offers transfers from the train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a smoke detector, a security system, and a deadbolt lock
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Other details

Grab a bite at Breeze, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee.

Featured amenities include complimentary wired internet access, a business center, and express check-in. Planning an event in Haikou? This hotel has 16146 square feet (1500 square meters) of space consisting of a conference center and 5 meeting rooms. Guests may use a train station pick-up service for a surcharge, and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Holiday Beach - 1.1 km / 0.7 mi
Hainan West Coast Golf Course - 3.6 km / 2.2 mi
Hainan International Convention and Exhibition Center - 3.9 km / 2.4 mi
Meishi Mayflower International Golf Club - 4.3 km / 2.7 mi
Jiari Beach - 4.4 km / 2.7 mi
Changying Global 100 Wonderland - 11.8 km / 7.3 mi
Hainan Moonbay Golf Club - 16.6 km / 10.3 mi
Leiqiong Geopark - 17.3 km / 10.7 mi
Haikou Volcanic Cluster Global Geopark - 17.6 km / 10.9 mi
Haikou Century Bridge - 17.7 km / 11 mi
People's Park - 18 km / 11.2 mi
Haikou Arcade Street - 18.3 km / 11.4 mi
Haikou Clock Tower - 18.8 km / 11.7 mi
Huoshankou National Geopark - 20.2 km / 12.6 mi
Hainan University - 20.8 km / 12.9 mi
The preferred airport for Sheraton Haikou Hotel is Haikou (HAK-Meilan Intl.) - 40.7 km / 25.3 mi

• Pool access available from 9:00 AM to 9:00 PM.
• Hot springs access available from 8:00 AM to 10:00 PM.
• Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets and no service animals are allowed at this property.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Professional property host/manager
• Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
• LGBTQIA+ friendly
• On bay
• By ocean
• Beach nearby

Pets

• Service animals not allowed
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Service fee: CNY 16.6 per night

We have included all charges provided to us by the property.