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Castello City Hotel

Castello City Hotel

Heraklion Crete Island
Check in 3:00 PM
Check out 11:00 AM
When you stay at Castello City Hotel in Heraklion, you'll be in the historical district, within a 5-minute drive of Heraklion Port and Heraklion Archaeological Museum. This upscale hotel is 4.7 mi (7.6 km) from Palace of Knossos and 0.2 mi (0.3 km) from Venetian Walls.

Make yourself at home in one of the 68 guestrooms featuring refrigerators. Your room comes with a memory foam bed. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Property Details

Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and concierge services. Additional features at this hotel include babysitting (surcharge) and wedding services.

  • Dry cleaning/laundry service
  • Distance from property (meters) - 100
  • Babysitting or childcare (surcharge)
  • Free parking nearby
  • Street parking
  • Express check-in
  • Free reception
  • Number of meeting rooms - 1
  • Conference space size (meters) - 7
  • Free WiFi
  • Number of bars/lounges - 1
  • Tours/ticket assistance
  • Wedding services
  • Rooftop terrace
  • Airport transportation (surcharge)
  • Wheelchair accessible – no
  • Distance from property (ft) - 328
  • Luggage storage
  • Express check-out
  • Business center
  • Multilingual staff
  • Conference center
  • 24-hour front desk
  • Number of restaurants - 1
  • Safe-deposit box at front desk
  • Number of coffee shops/cafes - 1
  • Snack bar/deli
  • Coffee/tea in common areas
  • Laundry facilities
  • Free self parking
  • Elevator
  • Conference space
  • Terrace
  • Computer station
  • ATM/banking
  • Conference space size (feet) - 70
  • 24-hour business center
  • Concierge services


Check-in is from 3:00 PM. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

Other details

Enjoy Greek cuisine at The 5th floor, a restaurant which features a bar/lounge and an ocean view. You can also stay in and take advantage of the room service (during limited hours). Meet other guests and eat at the complimentary reception.

Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Heraklion? This hotel has 70 square feet (7 square meters) of space consisting of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Venetian Walls - 0.1 km / 0.1 mi
St. Minas Cathedral - 0.7 km / 0.4 mi
Agia Ekaterini Church - 0.7 km / 0.4 mi
Panayia Akrotiriani - 0.8 km / 0.5 mi
Natural History Museum of Crete - 0.8 km / 0.5 mi
Martinego Bastion - 0.8 km / 0.5 mi
Heraklion Museum of Religious Art - 0.9 km / 0.5 mi
Nikos Kazantzakis Grave - 1 km / 0.6 mi
Italian Archaeological School - 1 km / 0.7 mi
Historical Museum of Crete - 1.1 km / 0.7 mi
Hania Gate - 1.1 km / 0.7 mi
Freedom National Stadium - 1.1 km / 0.7 mi
Kapetan Mihalis Korakas - 1.1 km / 0.7 mi
Monastery of St. Peter and St. Paul - 1.1 km / 0.7 mi
Morosini Fountain - 1.1 km / 0.7 mi
The preferred airport for Castello City Hotel is Nikos Kazantzakis Airport (HER) - 9.8 km / 6.1 mi

  • Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Resort fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 7.00 per accommodation, per night
We have included all charges provided to us by the property.

Other charges

  • Airport shuttle fee: EUR 15 per vehicle (one-way)
  • Late check-out fee: EUR 25 (subject to availability)
  • In-room safe fee: EUR 2 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


62 Martyron 1, Avenue, Heraklion, Crete Island 71304, Greece