Name: Hotel Riu Palace Riviera Maya - All Inclusive
Address: Avenida Xaman-ha, Mza 9 and 10, L1 Playacar Riu Resort Complex, Playa del Carmen, 77710, MX
Telephone: +61 3 8827 0770
Price range: $$
Rating: 4.6

Playa del Carmen QROO

Check in 3:00 PM

Check out 12:00 PM

Surrender to tranquility the moment you step into Hotel Riu Palace Riviera Maya - All Inclusive, where relaxation is an art form, you'll be within a 5-minute drive of Playacar Golf Club and Playacar Beach. This all-inclusive property is 4 minutes drive to Playa del Carmen Main Beach and 20 minutes drive to Xcaret Eco Theme Park.

Rejuvenate with complimentary high-speed WiFi, in-room coffee & tea facilities, a flat-screen TV, a private balcony, room service, a private bathroom with premium toiletries, rainfall showerhead and daily housekeeping, direct access to our luxury spa. Conveniences include a phone, bathrobes, an in-room safe and an iron and ironing board.

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Property Details

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a nightclub, a health club, and an outdoor pool. This Art Deco property also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

Beach volleyball on site
Dry cleaning/laundry service
Gift shops or newsstand
Shopping on site
Comprehensive recycling policy
Vegetarian breakfast available
Pool umbrellas
No single-use plastic stirrers
Limo or town car service available
Free WiFi
Number of bars/lounges - 5
Number of poolside bars - 1
Number of hot tubs - 1
Designated smoking areas
Number of outdoor pools - 1
Number of swim-up bars - 1
Bicycle rentals nearby
Tours/ticket assistance
Sailing on site
Free buffet breakfast
Scuba diving on site
All property's electricity comes from renewable sources
Comprehensive food waste policy
Energy-saving switches
Eco-friendly toiletries
Vegetable garden
Recycling
LED light bulbs
Vegan menu options available
Vegetarian menu options available
Golf lessons available nearby
Free breakfast
Secured bicycle storage
Daily
Barbecue grill(s)
Number of coffee shops/cafes - 1
Coffee/tea in common areas
Children's club (free)
Snorkeling on site
Fitness facilities
Guest education on local ecosystems and culture
Covered parking
Humane animal treatment
Locally-owned & organized tours & activities
Nightclub
Television in common areas
Spa treatment room(s)
Health club
Change of towels (on request)
Garden
Wedding services
Full-service spa
Beach towels
Windsurfing on site
Off-street parking
Wheelchair accessible – no
Water-efficient showers only
Children's games
Luggage storage
Grocery/convenience store
Porter/bellhop
24-hour front desk
Playground on site
Number of restaurants - 6
Housekeeping on request
Spa services on site
Golfing nearby
Snack bar/deli
Sauna
Children's pool
Free self parking
Kayaking on site
Beach sun loungers
Computer station
Hair salon
Pool sun loungers
ATM/banking
Concierge services
Year Built - 2006
Number of buildings/towers - 1
Total number of rooms - 460
Number of floors - 3

Check-in

Check-in is from 3:00 PM until 11:30 PM. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

Other details

Grab a bite at Don Rafael, one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 5 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 11:00 AM.

Featured amenities include limo/town car service, a computer station, and dry cleaning/laundry services. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Mayan Ruins of Playacar - 0.4 km / 0.3 mi
Playacar Beach - 0.6 km / 0.4 mi
Piste Cyclable sur Paseo Xaman-Ha - 0.9 km / 0.5 mi
Xaman Ha Aviary - 1 km / 0.6 mi
Plaza Paraiso - 1.5 km / 0.9 mi
Paseo del Carmen - 1.5 km / 1 mi
Quinta Avenida - 1.7 km / 1.1 mi
Playa del Carmen Maritime Terminal - 1.8 km / 1.1 mi
Founders Park - 1.8 km / 1.1 mi
Portal Maya - 1.9 km / 1.2 mi
Playa del Carmen Main Beach - 2.1 km / 1.3 mi
Chabad Playa del Carmen - 2.1 km / 1.3 mi
Mercado Playa del Carmen - 2.2 km / 1.4 mi
3D Museum of Wonders - 2.3 km / 1.4 mi
Frida Kahlo Museum - 2.3 km / 1.4 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 32.8 km / 20.4 mi
Cancun Intl. Airport (CUN) - 58.9 km / 36.6 mi

Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.

Hotel policies

General

Ecostars
Professional property host/manager
Property follows a brand or regulatory agency's sanitization guidelines Covid-19 Health Protocol (RIU)
No rollaway/extra beds available
By ocean
Essential workers only - NO
No elevators

Pets

Service animals not allowed
Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: MXN 56.57 per accommodation, per night

We have included all charges provided to us by the property.

Location

Avenida Xaman-ha, Mza 9 and 10, L1, Playa del Carmen, QROO 77710, Mexico

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