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1800 244 400 INTL. +61 3 8827 0770
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Mercure Sao Paulo Pamplona Hotel

Mercure Sao Paulo Pamplona Hotel

São Paulo SP
Check in 3:00 PM
Check out 12:00 PM
Create lifelong memories at Mercure Sao Paulo Pamplona Hotel, where family adventures begin and smiles are guaranteed for every age, Mercure Sao Paulo Pamplona Hotel is within a 10-minute walk of Oscar Freire Street and Paulista Avenue. This hotel is 20 minutes walk to Shopping Cidade São Paulo and 3 minutes drive to Ibirapuera Park.

Ideal for families, our rooms come with a private bathroom with premium toiletries, complimentary high-speed WiFi, rainfall showerhead, daily housekeeping, a fully-stocked minibar, air conditioning and room service, rollaway beds and extra space for little ones. Conveniences include an in-room safe, bathrobes, a phone, a desk and wheelchair-accessibility.

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Property Details

Enjoy recreational amenities such as an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a living plant wall.

  • Dry cleaning/laundry service
  • Comprehensive recycling policy
  • Bulk dispenser for toiletries
  • Proposal/romance packages available
  • Eco-friendly cleaning products used
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • No single-use plastic soda bottles
  • Coworking spaces
  • Number of meeting rooms - 1
  • No single-use plastic stirrers
  • Conference space size (meters) - 100
  • Reusable cups only
  • Reusable tableware only
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Free WiFi
  • Number of outdoor pools - 1
  • Braille or raised signage
  • Wheelchair accessible parking
  • Tours/ticket assistance
  • Energy-saving switches
  • Eco-friendly toiletries
  • Vegetable garden
  • At least 80% of all lighting comes from LEDs
  • Recycling
  • LED light bulbs
  • Living plant wall
  • No accessible shuttle
  • Wheelchair-accessible on-site restaurant
  • Handrails in stairways
  • Multilingual staff
  • Water dispenser
  • Number of accessible parking spaces - 1
  • Breakfast available (surcharge)
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Sustainability/community reinvestment (10% revenue or more)
  • Showcase for local artists
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Covered parking
  • Humane animal treatment
  • Food and water bowls
  • Locally-owned & organized tours & activities
  • Health or beauty spa nearby
  • Secured parking
  • Litter box
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible public washroom
  • Well-lit path to entrance
  • Garden
  • Stair-free path to entrance
  • Registration desk height (centimeters) - 74
  • Elevator door width (inches) - 32
  • Registration desk height (inches) - 29
  • Stairwell handrail height (inches) - 35
  • Elevator door width (centimeters) - 81
  • Water-efficient showers only
  • Luggage storage
  • Express check-out
  • Porter/bellhop
  • Stairwell handrail height (centimeters) - 89
  • 24-hour front desk
  • Number of restaurants - 1
  • Smoke-free property
  • Conference space
  • Valet parking (surcharge)
  • Terrace
  • Pool sun loungers
  • Conference space size (feet) - 1076
  • Concierge services
  • Year Built - 1992
  • Number of buildings/towers - 1
  • Total number of rooms - 64
  • Number of floors - 17

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • This property uses eco-friendly cleaning products
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Other details

Satisfy your appetite for lunch or dinner at the hotel's restaurant, BOULANGERIE CARIOCA, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.

Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in São Paulo? This hotel has 1076 square feet (100 square meters) of space consisting of conference space and a meeting room.

Distances are displayed to the nearest 0.1 mile and kilometer.
Oscar Freire Street - 0.6 km / 0.4 mi
Paulista Avenue - 0.8 km / 0.5 mi
Shopping Cidade São Paulo - 0.8 km / 0.5 mi
São Paulo Museum of Art - 1 km / 0.6 mi
Rua Augusta - 1.1 km / 0.7 mi
Nove de Julho Hospital - 1.3 km / 0.8 mi
Ibirapuera Gymnasium - 1.5 km / 1 mi
Hospital Sírio-Libanês - 1.6 km / 1 mi
Ibirapuera Park - 1.8 km / 1.1 mi
Sesc Paulista Viewpoint - 1.8 km / 1.1 mi
Reboucas Convention Center - 1.9 km / 1.2 mi
Hcor Hospital - 1.9 km / 1.2 mi
Incor Hospital - 2 km / 1.2 mi
FMUSP Clinical Hospital - 2.1 km / 1.3 mi
Frei Caneca Shopping and Convention Center - 2.1 km / 1.3 mi
The nearest airports are:
São Paulo (CGH-Congonhas) - 8.3 km / 5.1 mi
São Paulo/Guarulhos Intl. Airport - 31.5 km / 19.6 mi
The preferred airport for Mercure Sao Paulo Pamplona Hotel is São Paulo (CGH-Congonhas).

  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
  • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

  • Property does not require health documentation at check-in
  • Professional property host/manager
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • Contactless check-out is available
  • LGBTQIA+ friendly
  • Green Key (Foundation for Environmental Education)
  • Parking height restrictions apply
  • Cashless transactions are available
  • Contactless check-in is available
  • Essential workers only - NO
  • Guest will receive an email before arrival 24 hours
  • Guests will receive an email with special check-in instructions
  • Property does not offer onsite COVID-19 testing

Pets

  • Maximum number of pets per room 1
  • Pet max weight (per pet) in lb is 33
  • Only dogs and cats are allowed
  • Pet max weight (per pet) in kg is 15
  • Service animals are allowed
  • Pets cannot be left unattended
  • Service animals are exempt from fees/restrictions
  • Pets allowed

Other charges

  • Fee for buffet breakfast: approximately BRL 70 per person
  • Covered valet parking fee: BRL 35 per night
  • Pet fee: BRL 100 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: BRL 105.0 per night
  • Service fee: BRL 5 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Rua Pamplona 1315 - Jardins, São Paulo, SP 1405002, Brazil
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