Cristal Ballena Boutique Hotel & Spa

Check-in

Check-in is from 2:00 PM until 8:00 PM. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 6:00 AM - 8:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Enjoy international cuisine at Pura Vida, a poolside restaurant which features a garden view. You can also stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is included.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Bahía Ballena? This resort has 861 square feet (80 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Playa Ballena - 2.2 km / 1.4 mi
Arco Beach - 2.6 km / 1.6 mi
Marino Ballena National Park - 3.5 km / 2.2 mi
Pinuela Beach - 5 km / 3.1 mi
Ventanas Beach - 6.3 km / 3.9 mi
Uvita Beach - 7.1 km / 4.4 mi
Playa Colonia - 7.1 km / 4.4 mi
Tortuga Beach - 8.2 km / 5.1 mi
Playa Tortuga - 8.3 km / 5.2 mi
Turtle Beach Street - 9.4 km / 5.8 mi
Playa Garza - 9.4 km / 5.9 mi
Catarata uvita - 10.1 km / 6.3 mi
Secret Lau Pool - 10.1 km / 6.3 mi
Playa Hermosa - 12.4 km / 7.7 mi
El Pavón Waterfall - 15.4 km / 9.5 mi
The nearest major airport is Drake Bay (DRK) - 140 km / 87 mi

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• No rollaway/extra beds available
• By ocean
• Beach nearby
• Contactless check-in is available
• Essential workers only - NO
• No elevators

Pets

• Service animals not allowed
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Christmas Eve (December 24) Gala Dinner per adult: CRC 37000
• Christmas Eve (December 24) Gala Dinner per child: CRC 37000 (from 4 to 11 years old)

We have included all charges provided to us by the property.