Island Shangri-La, Hong Kong

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Disposable plastic tableware and other plastic products are available at the front desk (surcharge). The guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards and cash
• Cashless transactions are available
• Onsite parties or group events are strictly prohibited
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• Club Lounge hours are 7 AM-9 PM. Children under 12 years old are allowed in the Club Lounge until 7 PM and must be accompanied by an adult.
• The listed child breakfast fee applies to guests age 11 and younger.

Other details

Grab a bite at Restaurant Petrus, one of the hotel's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Featured amenities include limo/town car service, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and a meeting room.

Distances are displayed to the nearest 0.1 mile and kilometer.
Pacific Place - 0.1 km / 0.1 mi
Hong Kong Park - 0.2 km / 0.1 mi
Queen's Road East - 0.6 km / 0.4 mi
The Peak Tram - 0.7 km / 0.5 mi
Hong Kong Academy for Performing Arts - 0.8 km / 0.5 mi
HSBC Hong Kong Headquarter Building - 0.9 km / 0.5 mi
Central Harbourfront Event Space - 0.9 km / 0.6 mi
Hong Kong Zoo and Botanical Gardens - 1.1 km / 0.7 mi
Landmark Shopping Area - 1.2 km / 0.7 mi
Wan Chai Road - 1.3 km / 0.8 mi
Hopewell Centre - 1.3 km / 0.8 mi
Central Plaza - 1.3 km / 0.8 mi
IFC Mall - 1.3 km / 0.8 mi
The Hong Kong Observation Wheel - 1.4 km / 0.8 mi
Lan Kwai Fong - 1.4 km / 0.9 mi
The preferred airport for Island Shangri-La, Hong Kong is Hong Kong International Airport (HKG) - 38.6 km / 24 mi

• A car is not required for transportation to and from this property.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• Contactless check-out is available
• Events/parties not allowed
• Cashless transactions are available
• Contactless check-in is available
• Property does not offer onsite COVID-19 testing

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Deposit: HKD 1500 per accommodation, per day

We have included all charges provided to us by the property.