Castro Hotel

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Minimum Spring Break check-in age is 18 years old
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards and cash
• Cashless transactions are available
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy Mediterranean cuisine at Maxim, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 10 AM for a fee.

Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Ammoudara Beach - 1.2 km / 0.7 mi
Pankritio Stadium - 3.9 km / 2.4 mi
Pantanassa - 4 km / 2.5 mi
Foundation for Research and Technology - Hellas - 4.3 km / 2.7 mi
Theodoros Vardinogiannis Stadium - 4.7 km / 2.9 mi
General University Hospital of Heraklion - 4.8 km / 3 mi
Paleokastro Fortress - 5.4 km / 3.4 mi
Venetian Walls - 5.7 km / 3.5 mi
Palaiokastro Beach - 5.7 km / 3.6 mi
Hania Gate - 5.9 km / 3.7 mi
Kapetan Mihalis Korakas - 5.9 km / 3.7 mi
Freedom National Stadium - 5.9 km / 3.7 mi
Nikos Kazantzakis Museum - 6 km / 3.8 mi
Agia Ekaterini Church - 6.2 km / 3.9 mi
St. Minas Cathedral - 6.4 km / 3.9 mi
The preferred airport for Castro Hotel is Nikos Kazantzakis Airport (HER) - 11.5 km / 7.1 mi

• Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• Cashless payment methods are available for all transactions.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Professional property host/manager
• LGBTQIA+ friendly
• Beach nearby
• Cashless transactions are available
• Essential workers only - NO

Pets

• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
• A tax is imposed by the city: From 1 November - 31 March, EUR 0.50 per accommodation, per night
• A tax is imposed by the city: From 1 April - 31 October, EUR 2.00 per accommodation, per night

We have included all charges provided to us by the property.