Select a currency
Home
Travel
Company
Reservation lookup
AUD
1800 244 400 INTL. +61 3 8827 0770
© 2025 Online Travel Group

Sign in or create an account and get access to member only exclusive rates

Register
Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive

Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive

Cancun QROO
Check in 3:00 PM
Check out 12:00 PM
This hotel has renovations that may affect your stay read more

Renovations

The following facilities or services will be unavailable from August 4 2025 to December 14 2025 (dates subject to change):

  • One of the swimming pools

Indulge in a world beyond ordinary at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive, where luxury is not just a promise but a lifestyle, you'll be steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Gaviota Azul Beach. This all-inclusive property is 9 minutes walk to Cancun Convention Center and 10 minutes walk to Forum Beach.

Experience ultimate opulence featuring daily housekeeping, a 48-inch flat-screen TV, complimentary daily newspaper, in-room coffee & tea facilities, a fully-stocked minibar, a private balcony, rainfall showerhead and a private bathroom with premium toiletries, designer amenities and bespoke touches. Conveniences include a desk, an in-room safe, bathrobes, an iron and ironing board and a phone.

See all nearby hotels

Property Details

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a hot tub, and an outdoor tennis court. Additional features at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.

  • Beach volleyball on site
  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Comprehensive recycling policy
  • Bulk dispenser for toiletries
  • Newspapers in lobby (surcharge)
  • Pool umbrellas
  • Number of meeting rooms - 1
  • Free WiFi
  • Number of bars/lounges - 5
  • Number of poolside bars - 2
  • Number of hot tubs - 1
  • Designated smoking areas
  • Number of outdoor pools - 1
  • Tours/ticket assistance
  • Fitness classes on site
  • Scuba diving on site
  • Rooftop terrace
  • Comprehensive food waste policy
  • Eco-friendly toiletries
  • At least 80% of all lighting comes from LEDs
  • LED light bulbs
  • Vegan menu options available
  • Vegetarian menu options available
  • Outdoor tennis courts - 1
  • Water dispenser
  • Number of coffee shops/cafes - 1
  • Laundry facilities
  • Elevator
  • Snorkeling on site
  • Fitness facilities
  • Double-glazing on all windows
  • Sustainability/community reinvestment (10% revenue or more)
  • Showcase for local artists
  • Beach umbrellas
  • Change of bed sheets (on request)
  • Spa treatment room(s)
  • Change of towels (on request)
  • Garden
  • Wedding services
  • Full-service spa
  • Beach towels
  • Yoga classes/instruction on site
  • Water dispenser use by guests actively encouraged
  • Wheelchair accessible – no
  • Luggage storage
  • Grocery/convenience store
  • Billiards or pool table
  • Business center
  • 24-hour front desk
  • Number of restaurants - 8
  • Housekeeping on request
  • Spa services on site
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Sauna
  • Steam room
  • Free self parking
  • Beach cabanas (surcharge)
  • Free valet parking
  • Terrace
  • Beach sun loungers
  • Hair salon
  • Pool sun loungers
  • ATM/banking
  • Parasailing on site
  • Concierge services
  • Total number of rooms - 160

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. This adults-only property is located within the all-ages Hyatt Ziva Cancun resort; common areas and some facilities are shared.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy Italian cuisine at Lorenzo's, one of the property's 8 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wind down with a drink at one of the 5 bars/lounges or 2 poolside bars.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 0.1 km / 0.1 mi
Gaviota Azul Beach - 0.2 km / 0.1 mi
Cancun Convention Center - 0.6 km / 0.4 mi
UltraMar Ferry Terminal - 0.6 km / 0.4 mi
Forum By The Sea Mall - 0.7 km / 0.4 mi
Forum Beach - 0.7 km / 0.4 mi
Plaza Caracol Mall - 0.7 km / 0.5 mi
Caracol Beach - 0.7 km / 0.5 mi
Nichupté Lagoon - 0.8 km / 0.5 mi
Chac Mool Beach - 1.3 km / 0.8 mi
Playa Ancha - 1.5 km / 0.9 mi
Cancun Golf Club at Pok Ta Pok - 2.6 km / 1.6 mi
Tortuga Beach - 3.3 km / 2.1 mi
La Isla Shopping Mall - 3.8 km / 2.4 mi
Tequila Museum - 3.9 km / 2.4 mi
The nearest airports are:
Cancun Intl. Airport (CUN) - 23.8 km / 14.8 mi
Tulum Intl. Airport (TQO) - 177.2 km / 110.1 mi

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
  • Guests under 18 years old are not permitted at this adults-only property.
  • Contactless check-out is available.

Hotel policies

General

  • Professional property host/manager
  • Contactless check-out is available
  • No cribs (infant beds) available
  • Minimum guest age is 18
  • No rollaway/extra beds available
  • Caters to adults only

Pets

  • Pets not allowed

Location

Blvd. Kukulcan, Manzana 51, Lote. 7, Cancun, QROO 77500, Mexico
See all nearby