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1800 244 400 INTL. +61 3 8827 0770
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Novotel Melbourne on Collins

Novotel Melbourne on Collins

Melbourne Victoria
Check in 2:00 PM
Check out 11:00 AM
This hotel has renovations that may affect your stay read more

Renovations

The property will be renovating from July 16 2026 to December 31 2026 (completion date subject to change). The following areas are affected:

  • Elevator
During renovations, the hotel will make every effort to minimize noise and disturbance.

Settle into refined surroundings at Novotel Melbourne on Collins, where thoughtful service defines every stay, steps from Collins Street and 8 minutes by foot from Melbourne Central. This family-friendly hotel is 6 minutes walk to Bourke Street Mall and 20 minutes walk to Princess Theatre.

Indulge in four-star comfort with a 32-inch flat-screen TV, deep soaking bathtub, in-room coffee & tea facilities, daily housekeeping, air conditioning, room service, complimentary high-speed WiFi and a private bathroom with premium toiletries, premium linens and personalised service. Conveniences include bathrobes, an iron and ironing board, an in-room safe, wheelchair-accessibility, a phone and a desk.

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Property Details

Take advantage of recreation opportunities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Distance from property (meters) - 900
  • Shopping on site
  • Distance from property (miles) - 1
  • Comprehensive recycling policy
  • Bulk dispenser for toiletries
  • Vegetarian breakfast available
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • No single-use plastic soda bottles
  • Number of meeting rooms - 5
  • No single-use plastic stirrers
  • Conference space size (meters) - 652
  • Reusable cups only
  • Reusable tableware only
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Free WiFi
  • Number of bars/lounges - 1
  • Number of indoor pools - 1
  • Assistive listening devices available
  • Bicycle rentals nearby
  • Tours/ticket assistance
  • Distance from property (km) - 1
  • Energy-saving switches
  • Eco-friendly toiletries
  • Free WiFi (limited) device count - 5
  • At least 80% of all lighting comes from LEDs
  • Eco-friendly cleaning products provided
  • Recycling
  • LED light bulbs
  • Vegan menu options available
  • No accessible shuttle
  • Vegetarian menu options available
  • Wheelchair-accessible on-site restaurant
  • Distance from property (ft) - 2953
  • Multilingual staff
  • Water dispenser
  • Conference center
  • Breakfast available (surcharge)
  • Wheelchair-accessible meeting spaces/business center
  • Number of coffee shops/cafes - 1
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Locally-sourced food on site (80% or more)
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Organic food
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Covered parking
  • Ballroom
  • Wheelchair accessible
  • Humane animal treatment
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Change of bed sheets (on request)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Well-lit path to entrance
  • Change of towels (on request)
  • Stair-free path to entrance
  • Shopping mall on site
  • Children's toys
  • Designer stores on site
  • Water-efficient showers only
  • Children's games
  • Luggage storage
  • Grocery/convenience store
  • Express check-out
  • Porter/bellhop
  • Business center
  • 24-hour front desk
  • Number of restaurants - 1
  • Housekeeping on request
  • Smoke-free property
  • Safe-deposit box at front desk
  • Conference space
  • Valet parking (surcharge)
  • Computer station
  • Wheelchair accessible path of travel
  • ATM/banking
  • Conference space size (feet) - 7018
  • 24-hour business center
  • Concierge services
  • Year Built - 1992
  • Number of buildings/towers - 1
  • Total number of rooms - 380
  • Number of floors - 9

Check-in

Check-in is from 2:00 PM until anytime. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy local cuisine at Lane Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM for a fee.

Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Melbourne? This hotel has 7018 square feet (652 square meters) of space consisting of a conference center and 5 meeting rooms.

Distances are displayed to the nearest 0.1 mile and kilometer.
Collins Street - 0.1 km / 0.1 mi
Flinders Lane - 0.2 km / 0.1 mi
Melbourne Town Hall - 0.2 km / 0.2 mi
Regent Theatre - 0.3 km / 0.2 mi
Bourke Street Mall - 0.4 km / 0.3 mi
Fed Square - 0.4 km / 0.3 mi
Hardware Lane - 0.4 km / 0.3 mi
Emporium Melbourne - 0.5 km / 0.3 mi
Forum Melbourne - 0.6 km / 0.4 mi
QV Centre - 0.6 km / 0.4 mi
Melbourne Central - 0.7 km / 0.4 mi
Southbank Promenade - 0.7 km / 0.4 mi
Melbourne Skydeck - 0.8 km / 0.5 mi
Eureka Tower - 0.8 km / 0.5 mi
State Library of Victoria - 0.8 km / 0.5 mi
The nearest airports are:
Melbourne, VIC (MEB-Essendon) - 17.8 km / 11 mi
Melbourne Airport (MEL) - 24.8 km / 15.4 mi
Avalon Airport (AVV) - 56.1 km / 34.8 mi
The preferred airport for Novotel Melbourne on Collins is Melbourne Airport (MEL).

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 6 AM to 10 PM.
  • Children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
  • Free in-room WiFi has a 5-device limit. WiFi in public areas is also free and has a 5-device limit.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets not allowed

Pets

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per night
We have included all charges provided to us by the property.

Other charges

  • Fee for buffet breakfast: approximately AUD 25 to 39 per person
  • Covered valet parking fee: AUD 64 per day
  • Nearby parking fee: AUD 42 per day (2953 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60 per day
  • Credit card charges are subject to a surcharge of 1.4 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

270 Collins Street, Melbourne, Victoria 3000, Australia
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