When you stay at The Carmen Hotel - Ocean Front in Playa del Carmen, you'll be on the beach, within a 15-minute walk of Playa del Carmen Main Beach and Quinta Avenida. This luxury hotel is 0.8 mi (1.2 km) from Playa del Carmen Maritime Terminal and 5.2 mi (8.4 km) from Xplor Theme Park.

Stay in one of 37 guestrooms featuring LED televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature hair dryers and bathrobes.

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Property Details

Enjoy recreation amenities such as an outdoor pool or take in the view from a rooftop terrace. Additional amenities at this hotel include complimentary wireless internet access and concierge services.

Wheelchair accessible (may have limitations)
Proposal/romance packages available
Wheelchair-accessible concierge desk
Beach umbrellas
Pool umbrellas
Pool hoist on site
Wheelchair-accessible registration desk
Free WiFi
Wheelchair-accessible public washroom
Number of bars/lounges - 1
Number of poolside bars - 1
Well-lit path to entrance
Number of outdoor pools - 1
Stair-free path to entrance
Tours/ticket assistance
Beach towels
Rooftop terrace
Wheelchair-accessible on-site restaurant
Luggage storage
24-hour front desk
Number of restaurants - 1
Housekeeping on request
Smoke-free property
Snack bar/deli
Elevator
Terrace
Concierge services

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Other details

You can enjoy a meal at the restaurant serving the guests of The Carmen Hotel - Ocean Front, or stop in at the snack bar/deli. Relax with your favorite drink at the bar/lounge or the poolside bar.

Featured amenities include a 24-hour front desk, luggage storage, and an elevator.

Distances are displayed to the nearest 0.1 mile and kilometer.
Calle 12 - 0.2 km / 0.1 mi
Riviera Gran Casino - 0.4 km / 0.3 mi
Central Square - 0.4 km / 0.3 mi
Mercado Playa del Carmen - 0.5 km / 0.3 mi
3D Museum of Wonders - 0.5 km / 0.3 mi
Quinta Avenida - 0.6 km / 0.4 mi
Nuestra Senora del Carmen Catholic Church - 0.6 km / 0.4 mi
Calle Corazón - 0.8 km / 0.5 mi
Quinta Alegría Shopping Mall - 0.9 km / 0.6 mi
Playa del Carmen Main Beach - 1 km / 0.6 mi
Founders Park - 1 km / 0.6 mi
Plaza Paraiso - 1.1 km / 0.7 mi
Paseo del Carmen - 1.1 km / 0.7 mi
Playa del Carmen Maritime Terminal - 1.2 km / 0.8 mi
Cenote Chaak Tun - 1.3 km / 0.8 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 33.2 km / 20.7 mi
Cancun Intl. Airport (CUN) - 56.1 km / 34.8 mi

Guests under 18 years old are not permitted at this adults-only property.
Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
Guests can access their rooms with a mobile device.

Resort fees

You'll be asked to pay the following charges at the property:

Christmas Eve (24 December) Gala Dinner per adult: USD 150
New Year's Day (1 January) Gala Dinner per adult: USD 215
A damage deposit of USD 100 will be collected before check-in.
Resort fee: USD 20 per person, per night

The resort fee includes:

Additional inclusions
Breakfast
In-room bottled water

We have included all charges provided to us by the property.

Other charges

Pet fee: USD 100 per pet (varies based on length of stay)
Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

, Playa del Carmen, QROO , Mexico

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