Hotel New Otani Tokyo The Main

Check-in

Check-in is from 3:00 PM until 1:00 AM. Guests must be at least 20 to check-in.

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property's health club and spa will be closed from February 1-3, 2026. Breakfast is not included in the breakfast rates for children 4-5 years old, and can be requested onsite for the listed child breakfast fee.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• Guests have access to the onsite health club (The Golden Spa New Otani) for the listed facilities fee. The health club offers a gym, indoor pool, and sauna. Guests must be 18 years old to access this facility.
• For the comfort of guests using the pool areas, this property does not permit guests with tattoos to use the outdoor seasonal pool.
• Extra beds are not available for children age 3 and younger.

Other details

Grab a bite to eat at one of the hotel's 20 restaurants, or stay in and take advantage of the room service. Snacks are also available at the 3 coffee shops/cafes. Relax with a refreshing drink at one of the 4 bars/lounges. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.

Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Tokyo? This hotel has 269 square feet (25 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge during limited hours, and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Hotel New Otani Tokyo - 0.3 km / 0.2 mi
Chidorigafuchi Park - 1.4 km / 0.8 mi
Tokyo Imperial Palace - 1.5 km / 0.9 mi
Suntory Hall - 2.4 km / 1.5 mi
National Stadium - 2.6 km / 1.6 mi
Tokyo Midtown - 2.6 km / 1.6 mi
Tokyo Metropolitan Gymnasium - 2.7 km / 1.7 mi
Hibiya Park - 2.8 km / 1.7 mi
Meiji Jingu Stadium - 2.8 km / 1.7 mi
TeamLab Borderless: MORI Building DIGITAL ART MUSEUM - 3 km / 1.8 mi
Imperial Palace East Gardens - 3 km / 1.8 mi
Nippon Budokan - 3 km / 1.9 mi
Shinjuku Gyoen National Garden - 3 km / 1.9 mi
Isetan Department Store Shinjuku - 3.2 km / 2 mi
Roppongi Hills - 3.2 km / 2 mi
The nearest airports are:
Haneda Airport (HND) - 24.5 km / 15.2 mi
Narita Intl. Airport (NRT) - 78.7 km / 48.9 mi
The preferred airport for Hotel New Otani Tokyo The Main is Narita Intl. Airport (NRT).

• The seasonal pool will be open from July 11 to September 07.
• Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 5 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
• Parking height restrictions apply.
• Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• LGBTQIA+ friendly
• No cribs (infant beds) available
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• Parking height restrictions apply
• Essential workers only - NO
• Property does not offer onsite COVID-19 testing

Pets

• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.