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Hyatt Zilara Cancun - Adults Only - All Inclusive

Hyatt Zilara Cancun - Adults Only - All Inclusive

Cancun QROO
Check in 3:00 PM
Check out 12:00 PM
Surrender to tranquility the moment you step into Hyatt Zilara Cancun - Adults Only - All Inclusive, where relaxation is an art form, you'll be within a 5-minute drive of Forum By The Sea Mall and La Isla Shopping Mall. This beach property is 9 minutes drive to Tortuga Beach and 15 minutes drive to Iberostar Cancun Golf Course.

Rejuvenate with a private balcony, in-room coffee & tea facilities, a fully-stocked minibar, daily housekeeping, a flat-screen TV, air conditioning, rainfall showerhead and mini-refrigerator, direct access to our luxury spa. Conveniences include a phone, an in-room safe, an iron and ironing board and a desk.

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Property Details

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and a hot tub. Additional amenities at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.

  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Shopping on site
  • Comprehensive recycling policy
  • Grey water recycling system
  • Beach yoga on site
  • Pool umbrellas
  • Number of meeting rooms - 7
  • Conference space size (meters) - 630
  • Free WiFi
  • Number of bars/lounges - 5
  • Number of poolside bars - 1
  • Number of hot tubs - 1
  • Designated smoking areas
  • Number of beach bars - 1
  • Number of outdoor pools - 1
  • Number of swim-up bars - 1
  • Tours/ticket assistance
  • Comprehensive food waste policy
  • Energy-saving switches
  • Eco-friendly toiletries
  • At least 80% of all lighting comes from LEDs
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Vegan menu options available
  • Vegetarian menu options available
  • Multilingual staff
  • Concerts/live shows
  • Conference center
  • Evening entertainment
  • Number of coffee shops/cafes - 1
  • Coffee/tea in common areas
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Locally-sourced food on site (80% or more)
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Organic food
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Wheelchair accessible
  • Locally-owned & organized tours & activities
  • Beach umbrellas
  • Express check-in
  • Foosball
  • Wheelchair-accessible registration desk
  • Karaoke
  • Television in common areas
  • Spa treatment room(s)
  • Health club
  • Picnic area
  • Garden
  • Wedding services
  • Full-service spa
  • Beach towels
  • Yoga classes/instruction on site
  • Water-efficient toilets only
  • Water-efficient showers only
  • Luggage storage
  • Billiards or pool table
  • Porter/bellhop
  • 24-hour front desk
  • Number of restaurants - 6
  • Racquetball/squash on site
  • Golfing nearby
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Sauna
  • Steam room
  • Free self parking
  • Beach cabanas (surcharge)
  • Conference space
  • Free valet parking
  • Terrace
  • Beach sun loungers
  • Hair salon
  • Pool sun loungers
  • ATM/banking
  • Conference space size (feet) - 6781
  • Pilates classes on site
  • 24-hour business center
  • Concierge services
  • Year Built - 2007
  • Number of buildings/towers - 1
  • Total number of rooms - 307
  • Number of floors - 8

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • This property uses a grey water recycling system
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Other details

Enjoy Mexican cuisine at La Adelita Cantina, one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 5 bars/lounges.

Featured amenities include a 24-hour business center, express check-in, and dry cleaning/laundry services. Planning an event in Cancun? This property has 6781 square feet (630 square meters) of space consisting of a conference center and 7 meeting rooms. Free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Nichupté Lagoon - 0.2 km / 0.1 mi
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 0.2 km / 0.1 mi
La Isla Shopping Mall - 1.2 km / 0.8 mi
Tequila Museum - 1.4 km / 0.9 mi
Chac Mool Beach - 1.5 km / 0.9 mi
Isla Dorada - 1.7 km / 1 mi
Yamil Lu'um Archaeological Zone - 1.7 km / 1 mi
Forum By The Sea Mall - 1.9 km / 1.2 mi
Forum Beach - 2 km / 1.3 mi
Kukulcan Plaza Shopping Mall - 2.1 km / 1.3 mi
Marlin Beach - 2.2 km / 1.3 mi
Hotel Zone Beaches - 2.2 km / 1.3 mi
Cancun Convention Center - 2.2 km / 1.4 mi
Plaza Caracol Mall - 2.2 km / 1.4 mi
UltraMar Ferry Terminal - 2.3 km / 1.4 mi
The nearest airports are:
Cancun Intl. Airport (CUN) - 21.3 km / 13.2 mi
Tulum Intl. Airport (TQO) - 174.6 km / 108.5 mi

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
  • Guests under 18 years old are not permitted at this adults-only property.
  • A car is recommended for transportation to and from this property.

Hotel policies

General

  • Professional property host/manager
  • No cribs (infant beds) available
  • Minimum guest age is 18
  • No rollaway/extra beds available
  • Caters to adults only
  • Green Globe
  • Car recommended

Pets

  • Pets not allowed

Location

Blvd Kukulcan Km 11.5 HZ, Cancun, QROO 77500, Mexico
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