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Xelena Hotel & Suites

Xelena Hotel & Suites

El Calafate Santa Cruz
Check in 3:00 PM
Check out 11:00 AM
This hotel has renovations that may affect your stay read more
A stay at Xelena Hotel & Suites places you in the heart of El Calafate, just a 4-minute walk from Bahía Redonda and within a 5-minute drive of Calafate Fishing. This luxury hotel is 0.9 mi (1.5 km) from Bahía Redonda Viewpoint and 1.1 mi (1.8 km) from Lago Argentino.

Treat yourself to a stay in one of the 100 guestrooms, featuring heated floors and LED televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.

Property Details

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room. If you'd like to spend the day shopping, you can hop on the complimentary shuttle.

  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Proposal/romance packages available
  • Parking (limited spaces)
  • Outdoor entertainment area
  • Free reception
  • Number of meeting rooms - 1
  • Free WiFi
  • Number of bars/lounges - 1
  • Number of indoor pools - 1
  • Tours/ticket assistance
  • Fireplace in lobby
  • Free shopping center shuttle
  • Wheelchair-accessible lounge
  • Wheelchair-accessible on-site restaurant
  • Multilingual staff
  • Wheelchairs available on site
  • Breakfast available (surcharge)
  • Wheelchair-accessible meeting spaces/business center
  • Barbecue grill(s)
  • Number of coffee shops/cafes - 1
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Uncovered parking
  • Wheelchair accessible (may have limitations)
  • Casino nearby
  • Wheelchair accessible
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Television in common areas
  • Wheelchair-accessible public washroom
  • Arcade/game room
  • Well-lit path to entrance
  • Garden
  • Stair-free path to entrance
  • Free newspapers in lobby
  • Full-service spa
  • Designer stores on site
  • Luggage storage
  • Billiards or pool table
  • Porter/bellhop
  • Business center
  • 24-hour front desk
  • Lifeguard on site
  • Number of restaurants - 1
  • Spa services on site
  • Smoke-free property
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Sauna
  • Steam room
  • Free self parking
  • Terrace
  • Computer station
  • Pool sun loungers
  • Concierge services

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts major credit cards and cash
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

Other details

Grab a bite to eat at the MORA, a restaurant where you can take in the ocean view, or stay in and take advantage of room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Bahía Redonda - 0.4 km / 0.2 mi
Bahía Redonda Viewpoint - 1.5 km / 0.9 mi
Lago Argentino - 1.8 km / 1.1 mi
Calafate Fishing - 2.5 km / 1.5 mi
Anfiteatro Del Bosque - 2.8 km / 1.7 mi
Dr. Jose Formenti District Hospital - 2.8 km / 1.7 mi
Glaciarium - 3.2 km / 2 mi
Gnome Village - 3.2 km / 2 mi
Casino Club El Calafate - 3.5 km / 2.2 mi
Argentinian Museum of Toys - 3.6 km / 2.2 mi
Santa Teresita del Nino Jesus Church - 3.7 km / 2.3 mi
Calafate History Exhibition Hall - 3.8 km / 2.4 mi
El Calafate Regional Museum - 3.9 km / 2.4 mi
El Calafate Historical Interpretation Center - 3.9 km / 2.4 mi
Plaza de los Pioneros - 3.9 km / 2.4 mi
The preferred airport for Xelena Hotel & Suites is El Calafate (FTE-Comandante Armando Tola Intl.) - 24.1 km / 14.9 mi

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.


Hotel policies

General

  • Professional property host/manager
  • Shield between guests and staff in main contact areas
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Temperature checks are available to guests
  • Social distancing measures are in place
  • Staff temperature checks are conducted regularly
  • Guests are provided with free hand sanitizer
  • Property is cleaned with disinfectant
  • Cashless transactions are available
  • Staff wears personal protective equipment
  • Food service has been amended for enhanced safety
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Masks are available to guests
  • Electrostatic spray is used for disinfection
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Property does not offer onsite COVID-19 testing
  • Masks are compulsory at the property
  • No cribs (infant beds) available
  • No rollaway/extra beds available
  • Property does not require health documentation at check-in
  • Contactless check-out is available
  • Property confirms they are implementing guest safety measures
  • Contactless food service / room service is available
  • Individually-wrapped food options are available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available through room service
  • Reservation might be required for some facilities onsite
  • Individually-wrapped food options are available for breakfast
  • Commonly-touched surfaces are cleaned with disinfectant

Pets

  • Service animals not allowed
  • Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Argentina value-added tax (21%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (21%).
We have included all charges provided to us by the property.


Other charges

  • Fee for full breakfast: approximately USD 20 for adults and USD 20 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

René Favaloro 3548, El Calafate, Santa Cruz 9405, Argentina