Four Seasons Hotel Bogotá Casa Medina

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email within 2 weeks before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 1 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons)

Other details

Enjoy Spanish cuisine at Castanyoles, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.

Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Bogotá? This hotel has 4575 square feet (425 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Colombia Stock Exchange - 0.2 km / 0.1 mi
Avenida Chile Shopping Center - 0.6 km / 0.4 mi
Gimnasio Moderno - 0.7 km / 0.5 mi
Royal Center - 0.8 km / 0.5 mi
Lourdes Square - 1 km / 0.6 mi
Unilago Shopping Centre - 1.8 km / 1.1 mi
El Retiro Shopping Centre - 1.9 km / 1.2 mi
Atlantis Plaza Shopping Mall - 1.9 km / 1.2 mi
St. Thomas University - 1.9 km / 1.2 mi
Andino Shopping Center - 2 km / 1.2 mi
Zona T Bogotá - 2.2 km / 1.4 mi
Clínica de Marly - 2.2 km / 1.4 mi
Galerias - 2.3 km / 1.5 mi
Clínica del Country - 2.4 km / 1.5 mi
Del Chico Park - 2.6 km / 1.6 mi
The nearest major airport is El Dorado Intl. Airport (BOG) - 14.6 km / 9.1 mi

• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 18 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Parking height restrictions apply.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.
• At check-in, guests must provide a record of full COVID-19 vaccination.
• The COVID-19 vaccination record requirement applies to all guests aged 1 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in.

Hotel policies

General

• Professional property host/manager
• Property follows a brand or regulatory agency's sanitization guidelines Lead with Care (Four Seasons)
• Guests must provide proof of COVID-19 vaccination
• Contactless check-out is available
• Onsite COVID-19 testing (PCR) is available
• Minimum age for COVID-19 test requirement: 1
• COVID-19 vaccine must have been received a minimum number of days before check-in: 1
• Cashless transactions are available
• Onsite COVID-19 testing (Antigen) is available
• Minimum age for proof of COVID-19 vaccination requirement: 1
• Contactless check-in is available
• Essential workers only - NO
• Guest will receive an email before arrival 2 weeks
• Guests will receive an email with special check-in instructions
• Guests must provide health documentation
• Parking height restrictions apply

Pets

• Only dogs and cats are allowed
• Pets allowed (no fees)
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.