Gran Via Suites The Palmer House

Check-in

Check-in is from 1:30 PM until 6:00 PM. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. There is no front desk at this property. The check-in location differs from the property location. Check-in location: [Avda. de la Gran Vía 16, 5º izda.]. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
• This property accepts credit cards; cash is not accepted
• Noise-free guestrooms cannot be guaranteed
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Continental breakfasts are available daily from 9:30 AM to 11 AM for a fee.

Featured amenities include multilingual staff, luggage storage, and laundry facilities. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours).

Distances are displayed to the nearest 0.1 mile and kilometer.
Gran Via - 0.1 km / 0.1 mi
Casino Gran Via - 0.1 km / 0.1 mi
Calle de Alcalá - 0.3 km / 0.2 mi
Círculo de Bellas Artes - 0.3 km / 0.2 mi
Plaza de Canalejas - 0.4 km / 0.2 mi
Puerta del Sol - 0.6 km / 0.3 mi
Paseo del Prado - 0.6 km / 0.4 mi
Preciados Street - 0.6 km / 0.4 mi
El Oso y el Madrono - 0.6 km / 0.4 mi
Plaza de Callao - 0.6 km / 0.4 mi
Congress of Deputies - 0.6 km / 0.4 mi
Plaza de Santa Ana - 0.6 km / 0.4 mi
Plaza de Cibeles - 0.7 km / 0.4 mi
Teatro Rialto - 0.7 km / 0.4 mi
Thyssen-Bornemisza National Museum - 0.7 km / 0.5 mi
The nearest major airport is Adolfo Suarez Madrid-Barajas Airport (MAD) - 17.1 km / 10.6 mi

• Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Hotel policies

General

• Professional property host/manager
• Noise-free rooms not guaranteed
• No front desk
• Essential workers only - NO
• No elevators

Pets

• Pets not allowed