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1800 244 400 INTL. +61 3 8827 0770
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Hotel New Otani Osaka

Hotel New Otani Osaka

Osaka Osaka-fu
Check in 3:00 PM
Check out 12:00 PM
This hotel has renovations that may affect your stay read more

Renovations

The following facilities are closed seasonally each year. They will be closed from March 9 to March 12:

  • Fitness facilities
  • Swimming pool
  • Tennis courts

Create lifelong memories at Hotel New Otani Osaka, where family adventures begin and smiles are guaranteed for every age, a 5-minute walk from Osaka-jō Hall and 13 minutes by foot from Osaka Castle. This luxury hotel is 10 minutes drive to Dotonbori Glico Sign and 10 minutes drive to Umeda Sky Building.

Ideal for families, our rooms come with complimentary daily newspaper, mini-refrigerator, a private bathroom with premium toiletries, daily housekeeping, room service and air conditioning, rollaway beds and extra space for little ones. Conveniences include a phone, wheelchair-accessibility, an in-room safe and bathrobes.

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Property Details

Relax at the full-service spa, where you can enjoy facials. You're sure to appreciate the recreational amenities, including outdoor tennis courts, an indoor pool, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Shopping on site
  • Garage
  • Tile flooring in public areas
  • Vegetarian breakfast available
  • Eco-friendly cleaning products used
  • Babysitting or childcare (surcharge)
  • Area rugs in public areas
  • Number of meeting rooms - 17
  • Cobblestone flooring in public areas
  • Free wired internet
  • Limo or town car service available
  • Free WiFi
  • Bicycle parking available
  • Number of bars/lounges - 2
  • Designated smoking areas
  • Number of indoor pools - 1
  • Wheelchair accessible parking
  • Bicycle rentals nearby
  • Airport transportation (surcharge)
  • Energy-saving switches
  • Eco-friendly toiletries
  • At least 80% of all lighting comes from LEDs
  • Stroller
  • No accessible airport shuttle
  • LED light bulbs
  • Vegan menu options available
  • No accessible shuttle
  • Vegetarian menu options available
  • Wheelchair-accessible on-site restaurant
  • Outdoor tennis courts - 2
  • Handrails in stairways
  • Multilingual staff
  • No accessible bus station shuttle
  • Wheelchairs available on site
  • Number of accessible parking spaces - 1
  • Breakfast available (surcharge)
  • Number of coffee shops/cafes - 1
  • Elevator
  • Fitness facilities
  • Covered parking
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Ballroom
  • Wheelchair-accessible concierge desk
  • Vending machine
  • Locally-owned & organized tours & activities
  • Health or beauty spa nearby
  • Reception hall
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Meeting rooms
  • Wheelchair-accessible public washroom
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wedding services
  • Full-service spa
  • Boat tours nearby
  • Shopping mall on site
  • Art gallery on site
  • Elevator door width (inches) - 43
  • Off-street parking
  • Stairwell handrail height (inches) - 35
  • Elevator door width (centimeters) - 110
  • Water-efficient showers only
  • Luggage storage
  • Bus station shuttle (surcharge)
  • Porter/bellhop
  • Stairwell handrail height (centimeters) - 88
  • 24-hour front desk
  • Lifeguard on site
  • Number of restaurants - 11
  • Safe-deposit box at front desk
  • Self parking (surcharge)
  • Hair salon
  • Concierge services
  • Year Built - 1986
  • Number of buildings/towers - 1
  • Total number of rooms - 525
  • Number of floors - 18

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

This property offers transfers from the bus station (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Breakfast is not included in the Breakfast Included room rate for children ages 3 and younger who share existing bedding with parents.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
  • This property accepts credit cards and cash
  • Cashless transactions are available
  • This property uses eco-friendly cleaning products
  • Safety features at this property include a smoke detector
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • The optional pool fee varies from JPY 5,000 - 6,000 per person, per entry. The listed optional pool fee applies to guest ages 13 and older for access to the pool. The pool fee for children ages 4-12 is JPY 2,000 per person, per entry. Children ages 0-3 can access at no charge. Please contact property for more details.
  • For the comfort of guests using the pool areas, this property does not permit guests with tattoos to use the outdoor seasonal pool.
  • This property requires children 0-3 years old to wear waterproof pants in the pool.
  • Access to the night pool 6:30-10 PM is available for guests ages 18 and older by reservation only.

Other details

Enjoy local and international cuisine at ALL DAY DINING SATSUKI, one of the hotel's 11 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.

Featured amenities include complimentary wired internet access, limo/town car service, and dry cleaning/laundry services. This hotel has 17 meeting rooms available for events. For a surcharge, guests may use a roundtrip airport shuttle at scheduled times and a bus station shuttle.

Distances are displayed to the nearest 0.1 mile and kilometer.
Osaka Castle Park - 0.4 km / 0.2 mi
Osaka-jō Hall - 0.4 km / 0.3 mi
Osaka Castle - 1.1 km / 0.7 mi
Osaka Museum of History - 2 km / 1.3 mi
Osaka Tenmangu Shrine - 2.4 km / 1.5 mi
Tenjinbashi-suji Shopping Arcade - 2.5 km / 1.5 mi
Tenjimbashi-Suji Shopping Street - 2.5 km / 1.5 mi
Nakanoshima Park - 2.7 km / 1.7 mi
Osaka Central Public Hall - 3.2 km / 2 mi
Osaka Museum of Housing and Living - 3.4 km / 2.1 mi
Osaka City Hall - 3.4 km / 2.1 mi
Festival Hall - 3.7 km / 2.3 mi
Korea Town - 3.8 km / 2.3 mi
HEP Five Shopping Mall - 4.1 km / 2.5 mi
Hankyu Umeda Main Store - 4.1 km / 2.5 mi
The nearest airports are:
Itami Airport (ITM) - 19.5 km / 12.1 mi
Kobe Airport (UKB) - 45.2 km / 28.1 mi
Kansai Intl. Airport (KIX) - 53.5 km / 33.3 mi
The preferred airport for Hotel New Otani Osaka is Kansai Intl. Airport (KIX).

  • Pool access available from noon to 6:00 PM.
  • One child 3 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • A car is not required for transportation to and from this property.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Guests with tattoos are not able to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

  • Property does not require health documentation at check-in
  • Professional property host/manager
  • LGBTQIA+ friendly
  • Unicode Support false
  • No rollaway/extra beds available
  • Parking height restrictions apply
  • Cashless transactions are available
  • Essential workers only - NO
  • Property does not offer onsite COVID-19 testing

Pets

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.

Other charges

  • Fee for buffet breakfast: approximately JPY 4945 for adults and JPY 2875 for children
  • Airport shuttle fee: JPY 1800 per person (one-way)
  • Airport shuttle fee per child: JPY 900 (one-way), (from 6 to 12 years old)
  • Covered self parking fee: JPY 1200 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Pool fee: JPY 6000 per night
  • Facilities fee: JPY 3850 per person and includes use of: sauna; hot tub; fitness facilities
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

1-4-1 Shiromi Chuo-ku, Osaka, Osaka-fu 540-8578, Japan
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