Macrossan House

Check-in

Check-in is from 2:00 PM until 10:00 PM. Guests must be at least 18 to check-in.

This property offers transfers from the cruise terminal, airport, and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 8 AM - 5:00 PM. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Onsite parties or group events are strictly prohibited
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has indicated there is a smoke detector on the property
• Safety features at this property include a fire extinguisher
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property is professionally cleaned

Other details

Featured amenities include limo/town car service, express check-in, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Macrossan Street - 0.1 km / 0.1 mi
Port Village Shopping Centre - 0.1 km / 0.1 mi
Anzac Park - 0.3 km / 0.2 mi
Court House Museum - 0.3 km / 0.2 mi
Rex Smeal Park - 0.3 km / 0.2 mi
St Mary's by the Sea Chapel - 0.4 km / 0.2 mi
Sugar Wharf - 0.4 km / 0.3 mi
Magazine Island - 0.5 km / 0.3 mi
Crystalbrook Superyacht Marina - 0.7 km / 0.4 mi
Four Mile Beach - 0.7 km / 0.4 mi
Flagstaff Hill - 0.8 km / 0.5 mi
Port Douglas Splash Park - 0.9 km / 0.6 mi
Four Mile Beach Park - 4.4 km / 2.7 mi
Wildlife Habitat - 6.3 km / 3.9 mi
Vie Spa Port Douglas - 7.1 km / 4.4 mi
The preferred airport for Macrossan House is Cairns Intl. Airport (CNS) - 66.9 km / 41.6 mi

• Pool access available from 8:00 AM to 8:00 PM.
• Children 7 years old and younger are not permitted at this property.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Parking height restrictions apply.
• The property is professionally cleaned.
• Contactless check-out is available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• LGBTQIA+ friendly
• No rollaway/extra beds available
• Property uses a professional cleaning service
• Events/parties not allowed
• Parking height restrictions apply
• Beach nearby
• Children not allowed
• Property does not offer onsite COVID-19 testing
• No elevators

Pets

• Pets not allowed