Wish Serrano Resort

Check-in

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Safety features at this property include a smoke detector
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Grab a bite at Maggiore Lounge e Bar, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 10:30 AM and on weekends from 6:00 AM to 11:00 AM.

Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Gramado? This hotel has 11119 square feet (1033 square meters) of space consisting of conference space and a meeting room.

Distances are displayed to the nearest 0.1 mile and kilometer.
Rua Torta - 0.1 km / 0.1 mi
Gramado Tennis Club - 0.2 km / 0.1 mi
Etnias Square - 0.2 km / 0.1 mi
Casa do Colono Market - 0.3 km / 0.2 mi
Gramado Central Avenue - 0.3 km / 0.2 mi
Mirante do Belvedere - 0.4 km / 0.2 mi
Igreja do Relogio - 0.4 km / 0.2 mi
Rotula of Flags - 0.4 km / 0.3 mi
Blooming Clock Church - 0.4 km / 0.3 mi
Orchids Park - 0.4 km / 0.3 mi
Relogio Church - 0.4 km / 0.3 mi
Nicoletti Square - 0.4 km / 0.3 mi
Sao Pedro Church - 0.5 km / 0.3 mi
Parish Matrix of Saint Peter - 0.5 km / 0.3 mi
Palace of Festivals - 0.5 km / 0.3 mi
The nearest airports are:
Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 65.3 km / 40.5 mi
Salgado Filho Intl. Airport (POA) - 108.7 km / 67.6 mi

• Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
• Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Hotel policies

General

• Professional property host/manager
• No elevators

Pets

• Maximum number of pets per room 1
• Pet max weight (per pet) in lb is 22
• Pet max weight (per pet) in kg is 10
• Service animals are allowed
• Pets cannot be left unattended
• Service animals are exempt from fees/restrictions
• Only dogs are allowed
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: BRL 3.28 per accommodation, per night
• Service fee: 10 percent