DoubleTree by Hilton Rochester

Check-in

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Minimum Spring Break check-in age is 21 years old
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
• This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• The sauna (surcharge) is open 9 AM-8 PM daily. Access is limited to 1 guest at a time.

Other details

Enjoy a meal at Bistro 252, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM for a fee.

Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Rochester? This hotel has 12480 square feet (1159 square meters) of space consisting of conference space and 7 meeting rooms. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Marketplace Mall - 2.2 km / 1.3 mi
Monroe Community College - 2.3 km / 1.4 mi
Tim Hortons Iceplex - 2.6 km / 1.6 mi
Fair and Expo Center - 2.9 km / 1.8 mi
Veterans Memorial Park - 3.1 km / 2 mi
Cinemark Movies 10 - 4.1 km / 2.5 mi
Tinker Nature Park - 4.6 km / 2.9 mi
URMC Women's Health Center - 4.6 km / 2.9 mi
Strong Memorial Hospital - 4.8 km / 3 mi
Mount Hope Cemetery - 5 km / 3.1 mi
Highland Park - 5.4 km / 3.4 mi
University of Rochester - 5.5 km / 3.4 mi
Frederick Douglass Statue - 5.6 km / 3.5 mi
Genesee Valley Park - 5.7 km / 3.5 mi
Genesee River - 5.7 km / 3.5 mi
The preferred airport for DoubleTree by Hilton Rochester is Greater Rochester Intl. Airport (ROC) - 9.1 km / 5.6 mi

• This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
• Pool access available from 7:00 AM to 10:00 PM.
• Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• A car is recommended for transportation to and from this property.
• Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
• Contactless check-out is available
• LGBTQIA+ friendly
• Minimum guest age is 21
• Cashless transactions are available
• Car recommended
• Contactless check-in is available
• Property does not offer onsite COVID-19 testing

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets not allowed