Step into a world of family fun and comfort at Grand Royal Lagoon, where every moment is designed to delight both kids and parents, you'll be within a 5-minute drive of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Forum Beach. This hotel is 9 minutes drive to La Isla Shopping Mall and 25 minutes drive to Delfines Beach.

Kids stay happy thanks to mini-refrigerator, daily housekeeping, a private bathroom with premium toiletries, air conditioning and a flat-screen TV, kid-friendly amenities and movie nights. Conveniences include a desk, an iron and ironing board and an in-room safe.

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Property Details

Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Free long-term parking
Wheelchair accessible
Babysitting or childcare (surcharge)
Express check-in
Free wired internet
Windsurfing nearby
Limo or town car service available
Television in common areas
Sailing nearby
Free WiFi
Designated smoking areas
Number of outdoor pools - 1
Marina on site
Upper floors accessible by stairs only
Garden
Water skiing nearby
Tours/ticket assistance
Area shuttle (surcharge)
Airport transportation (surcharge)
Wheelchair accessible – no
Golf lessons available nearby
Express check-out
Porter/bellhop
Parasailing nearby
Multilingual staff
24-hour front desk
Personal motorized watercraft on site
Scooter/moped rentals nearby
Number of restaurants - 1
Golfing nearby
Ecotours nearby
Hiking/biking trails nearby
Rafting nearby
Surfing/bodyboarding nearby
Free self parking
Terrace
Concierge services
Number of buildings/towers - 4
Number of bathrooms - 1
Total number of rooms - 34
Number of floors - 3

Check-in

Check-in is from 3:00 PM until 6:00 PM. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service.

Featured amenities include complimentary wired internet access, limo/town car service, and express check-in. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Nichupté Lagoon - 0.1 km / 0.1 mi
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 0.7 km / 0.4 mi
Playa Ancha - 0.8 km / 0.5 mi
Cancun Golf Club at Pok Ta Pok - 1 km / 0.6 mi
Plaza Caracol Mall - 1.1 km / 0.7 mi
UltraMar Ferry Terminal - 1.5 km / 1 mi
Cancun Convention Center - 1.6 km / 1 mi
Caracol Beach - 1.7 km / 1 mi
Forum By The Sea Mall - 1.7 km / 1 mi
Tortuga Beach - 1.7 km / 1.1 mi
Forum Beach - 1.7 km / 1.1 mi
Gaviota Azul Beach - 2 km / 1.2 mi
Chac Mool Beach - 2.2 km / 1.4 mi
Isla Dorada - 2.5 km / 1.5 mi
Langosta Beach - 2.9 km / 1.8 mi
The nearest airports are:
Cancun Intl. Airport (CUN) - 24.5 km / 15.2 mi
Tulum Intl. Airport (TQO) - 177.8 km / 110.5 mi

Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property.
Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
No pets and no service animals are allowed at this property.
Cashless payment methods are available for all transactions.

Hotel policies

General

Property does not require health documentation at check-in
Professional property host/manager
No rollaway/extra beds available
Beach nearby
Cashless transactions are available
Property does not offer onsite COVID-19 testing
No elevators

Pets

Service animals not allowed
Pets not allowed

Other charges

Late check-out fee: MXN 450 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Calle Quetzal No 8-a, Cancun, QROO 77500, Mexico

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