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Hilton Astana

Hilton Astana

Astana
Check in 3:00 PM
Check out 12:00 PM
This hotel has renovations that may affect your stay read more

Renovations

The following facilities are closed on Wednesday, Thursday, and Friday:

  • Hot tub

Make time together count at Hilton Astana, with welcoming spaces for families of every size, you'll be within a 10-minute walk of Nur-Alem Sphere and MEGA Silk Way. This family-friendly hotel is 4 minutes drive to Alau Ice Palace and 5 minutes drive to Singing Fountain.

Ideal for families, our rooms come with deep soaking bathtub, a 40-inch flat-screen TV, room service, daily housekeeping, in-room coffee & tea facilities, a private bathroom with premium toiletries, a private balcony and cable & satellite channels, rollaway beds and extra space for little ones. Conveniences include bathrobes, a kitchenette, wheelchair-accessibility, an in-room safe, a desk, an iron and ironing board and a phone.

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Property Details

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, an indoor pool, and a hot tub. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Number of meeting rooms - 9
  • Conference space size (meters) - 700
  • Free WiFi
  • Number of bars/lounges - 2
  • Number of hot tubs - 1
  • Designated smoking areas
  • Number of outdoor pools - 1
  • Number of indoor pools - 1
  • Wheelchair accessible parking
  • Rooftop terrace
  • Airport transportation (surcharge)
  • Accessible airport shuttle
  • Wheelchair-accessible lounge
  • No accessible shuttle
  • Wheelchair-accessible on-site restaurant
  • Sign language-capable staff
  • Visual alarms in hallways
  • Handrails in stairways
  • Multilingual staff
  • Handrails in hallways
  • Wheelchairs available on site
  • Number of accessible parking spaces - 2
  • Breakfast available (surcharge)
  • Turkish bath/Hammam
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Ballroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible path to elevator
  • Meeting rooms
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible spa
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Spa treatment room(s)
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Free newspapers in lobby
  • Wedding services
  • Full-service spa
  • Registration desk height (centimeters) - 104
  • Elevator door width (inches) - 43
  • Registration desk height (inches) - 41
  • Hallway handrail height (centimeters) - 86
  • Stairwell handrail height (inches) - 37
  • Elevator door width (centimeters) - 109
  • Hallway handrail height (inches) - 34
  • Luggage storage
  • Grocery/convenience store
  • Stairwell handrail height (centimeters) - 94
  • Business center
  • 24-hour front desk
  • Number of restaurants - 1
  • Spa services on site
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Sauna
  • Children's pool
  • Steam room
  • Free self parking
  • Conference space
  • Terrace
  • ATM/banking
  • Conference space size (feet) - 7535
  • Concierge services
  • Year Built - 2017
  • Total number of rooms - 250

Check-in

Check-in is from 3:00 PM until 5:30 AM. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Other details

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Continental breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Astana? This hotel has 7535 square feet (700 square meters) of space consisting of conference space and 9 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Nur-Alem Sphere - 0.6 km / 0.4 mi
MEGA Silk Way - 0.8 km / 0.5 mi
Alau Ice Palace - 2.1 km / 1.3 mi
Singing Fountain - 2.4 km / 1.5 mi
Saryarka Velodrome - 2.8 km / 1.8 mi
Astana Arena - 3.1 km / 1.9 mi
Keruen - 4.7 km / 2.9 mi
Kazakhstan Central Concert Hall - 4.8 km / 3 mi
KazMunayGaz - 5.5 km / 3.4 mi
Kazakhstan Ministry of Foreign Affairs - 5.6 km / 3.5 mi
Korme Exhibition Complex - 5.7 km / 3.5 mi
Parliament of Kazakhstan - 5.7 km / 3.5 mi
Transport & Communications Ministry - 5.7 km / 3.6 mi
House of Ministries - 5.8 km / 3.6 mi
Presidential Palace - 5.8 km / 3.6 mi
The nearest major airport is Astana (NQZ-Nursultan Nazarbayev Intl.) - 10.2 km / 6.3 mi

  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Children stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Contactless check-out is available.

Hotel policies

General

  • Service animals not allowed
  • Pets not allowed

Pets

  • Service animals not allowed
  • Pets not allowed

Other charges

  • Fee for continental breakfast: approximately KZT 17500 to 17500 per person
  • Airport shuttle fee: KZT 22000 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: KZT 5000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Heydar Aliyev Street 14, Astana, 010000, Kazakhstan
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