smartments Wien Hauptbahnhof

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

The front desk is open during the following times:

• Monday - Friday: 8:00 AM - 3:00 PM

Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email within 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Hotelbird mobile app before check-in. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has indicated there is a smoke detector on the property
• Safety features at this property include a fire extinguisher and a security system
• This property is professionally cleaned
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• Housekeeping is provided every 14 days.

Other details

Featured amenities include express check-in, express check-out, and a safe deposit box at the front desk.

Distances are displayed to the nearest 0.1 mile and kilometer.
Swiss Garden - 0.6 km / 0.4 mi
Belvedere - 0.7 km / 0.4 mi
Botanical Garden of the University of Vienna - 0.8 km / 0.5 mi
Military History Museum - 1.2 km / 0.8 mi
ORF Broadcasting House Vienna - 1.3 km / 0.8 mi
Landstraßer Hauptstraße - 1.7 km / 1.1 mi
St. Charles Church - 1.7 km / 1.1 mi
Karlsplatz - 1.9 km / 1.2 mi
Soviet War Memorial - 1.9 km / 1.2 mi
Vienna University of Technology - 1.9 km / 1.2 mi
Schwarzenbergplatz - 2 km / 1.2 mi
Karlsplatz Stadbahn Station - 2 km / 1.2 mi
Vienna Music Society - 2 km / 1.3 mi
Kärntner Straße - 2.1 km / 1.3 mi
Theater an der Wien - 2.2 km / 1.4 mi
The nearest major airport is Vienna International Airport (VIE) - 18.9 km / 11.8 mi

• One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property is professionally cleaned.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• No cribs (infant beds) available
• No rollaway/extra beds available
• Property uses a professional cleaning service
• Contactless check-in is available
• Essential workers only - NO
• Guest will receive an email before arrival 72 hours
• Guests will receive an email with special check-in instructions

Pets

• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• An effective city/local tax rate of 2.848 percent will be charged

We have included all charges provided to us by the property.